Dedicated Front Office Assistant with experience in managing front desk operations and patient inquiries. Skilled in time management and team collaboration, consistently improving workflow processes to enhance patient satisfaction.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
Achieve Physical Therapy Solutions LLC.
Marietta, GA
06.2023 - Current
Managed front desk operations and greeted patients warmly.
Scheduled appointments using electronic health record systems efficiently.
Processed patient intake forms and verified insurance information accurately.
Assisted in managing patient inquiries and resolving issues promptly.
Collaborated with team members to improve workflow processes regularly.
Answered incoming calls, responded to voicemails and transferred calls as needed.
High School Recreation League Referee
Hillgrove High School
Powder Springs, Georgia
11.2024 - 02.2026
Enforced game rules and maintained fair play during competitive matches.
Enforced rules by calling fouls and offsides during matches.
Communicated effectively with players to clarify rules and decisions on the field.
Observed player behavior to prevent unsportsmanlike conduct during events.
Collaborated with coaches to ensure smooth game operations and address concerns.
Managed time efficiently to keep games running on schedule and within regulations.
Provided feedback to student-athletes about performance and sportsmanship standards.
Conferred with other referees to make correct calls.