Gregory Ford
Herriman,Utah
Summary
Results-driven sales professional with 15 years of experience in automotive and B2B sales, business management, and customer service. Eight years in direct automotive sales and seven years running a B2B business. Expertise in building customer relationships, identifying needs, negotiating, and closing sales. Seeking to leverage extensive automotive knowledge and leadership experience in an Automotive Sales position.
Overview
22
22
years of professional experience
Work History
Owner/Manager
The Human Bean
Utah
01.2022 - Current
- Managed staffing, addressed operational challenges, and improved business performance.
- Managed daily business operations and enhanced customer service experience.
- Led and supported employees in a fast-paced, customer-facing environment to ensure effective service delivery.
- Established rapport with customers to enhance their overall experience. and maintain a strong focus on customer satisfaction.
- Develop strong communication, leadership, and sales skills through daily customer interaction.
B2B Sales / Business Owner
Aire-Master
01.2015 - 01.2022
- Owned and operated a B2B sales business for approximately 7 years.
- Cultivated long-term relationships with business clients, enhancing loyalty and repeat business.
- Managed the complete sales process from initial contact through closing and ongoing account management.
- Oversaw complete sales process from initial contact to closing and ongoing account management, ensuring seamless client experiences.
- Negotiated with clients and identified solutions based on individual business needs.
- Directed business growth initiatives, customer retention strategies, and daily operations management.
- Developed strong skills in lead generation, presentations, negotiation, and closing.
Automotive Sales Consultant
Larry H. Miller Ford
01.2012 - 01.2013
- Guided customers in vehicle selection tailored to needs, preferences, and budget, enhancing satisfaction and loyalty.
- Showcased vehicle features and benefits, effectively communicating ownership options to facilitate informed decisions.
- Cultivated and maintained professional relationships with customers throughout the sales process, fostering trust and repeat business.
- Negotiated vehicle sales agreements with customers in a dealership setting.
- Prospected for new customers and followed up with existing leads.
Automotive Sales Consultant
Ken Garff Nissan
01.2010 - 01.2012
- Engaged customers to match their needs with suitable vehicle options.
- Delivered impactful vehicle presentations and product demonstrations to enhance customer understanding.
- Worked directly with customers to identify appropriate vehicle options.
- Generated and followed up on sales leads.
- Supported customers throughout purchasing process, ensuring satisfaction and addressing concerns.
Automotive Sales Consultant
CarMax
01.2007 - 01.2009
- Guided customers through vehicle purchasing process, ensuring satisfaction in high-volume automotive sales environment.
- Showcased vehicles, detailing features, benefits, and financing options to facilitate informed purchasing decisions.
- Worked with customers to identify vehicles matching their needs and budget.
- Collaborated with customers to identify ideal vehicles based on needs and budget, enhancing overall buying experience.
- Adhered to a professional and customer-focused sales strategy in all interactions.
Automotive Sales Consultant
Metro Hyundai
01.2005 - 01.2006
- Guided customers in vehicle selection and purchasing decisions to enhance satisfaction.
- Followed up with prospective customers and worked to close sales.
- Cultivated relationships with customers to create sales opportunities.
- Engaged with prospective customers to facilitate closing sales.
- Provided professional customer service throughout the sales process.
Education
Some College (No Degree) -
Salt Lake Community College
Salt Lake City, UTSkills
- Automotive Sales
- B2B Sales
- Sales & Negotiation
- Closing & Objection Handling
- Prospecting & Lead Generation
- Customer Relationship Management
- Customer Service
- Client Retention
- Revenue Growth
- Business Development
- Business Operations
- Inventory Management
- Product Knowledge
- Goal-Oriented Sales
- Employee Development
- Dealership Environment
Additional Information
Experienced, motivated sales professional with a proven history of working directly with customers and successfully operating businesses. Comfortable in competitive, goal-driven environments and experienced in prospecting, relationship building, negotiation, closing, and customer retention. I am particularly interested in returning to the automotive industry because my previous dealership experience, combined with my background as a business owner, gives me the ability to understand both the customer and the business side of a sale. I am confident in my ability to build trust with customers, represent a dealership professionally, identify customer needs, overcome objections, and contribute to sales growth and long-term customer relationships.
Licenses And Qualifications
- Current Valid Driver's License
- Approximately 8 Years of Automotive Sales Experience
- 7 Years of B2B Sales & Business Ownership Experience
- 3+ Years of Business Management Experience
Timeline
Owner/Manager
The Human Bean
01.2022 - Current
B2B Sales / Business Owner
Aire-Master
01.2015 - 01.2022
Automotive Sales Consultant
Larry H. Miller Ford
01.2012 - 01.2013
Automotive Sales Consultant
Ken Garff Nissan
01.2010 - 01.2012
Automotive Sales Consultant
CarMax
01.2007 - 01.2009
Automotive Sales Consultant
Metro Hyundai
01.2005 - 01.2006
Some College (No Degree) -
Salt Lake Community College