LICENSING PROGRAM CERTIFICATE - INSURANCE AGENT
Bryant & Stratton College
04.2012 - 05.2026
GREGORY GIAMMARCO
INSURANCE AGENCY OWNER
Valatie,NY
Timeline
CERTIFICATE IN LABOR RELATIONS- COLLECTIVE BARGAINING -
Cornell University
09.2005 - 05.2026
CERTIFICATE OF ADVANCED STUDY - SCHOOL DISTRICT/BUSINESS ADMINISTRATION
SUNY College At New Paltz
01.1994 - 12.1995
Master of Science - SECONDARY EDUCATION - SCIENCE
SUNY College At New Paltz
01.1983 - 05.1985
Bachelor of Arts - CHEMISTRY ACS-CERTIFIED
SUNY College At New Paltz
09.1978 - 05.1982
Work Preference
Location Preference
HybridImportant To Me
Work-life balanceCompany CultureWork from home optionPaid time off401k matchFlexible work hoursWork History
AGENT/AGENCY PRINCIPAL
GIAMMARCO ADVISORS
Valatie, NY
06.2012 - Current
- Assisted in customer inquiries and resolved issues efficiently.
- Supported team in daily operations and maintained workflow consistency.
- Learned and utilized company software for tracking customer interactions.
- Collaborated with colleagues to ensure seamless service delivery.
- Informed clients of policies and procedures.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
LICENSING PROGRAM CERTIFICATE - INSURANCE AGENT
Bryant & Stratton College
NY 04.2012 - 05.2026
CERTIFICATE IN LABOR RELATIONS- COLLECTIVE BARGAINING -
Cornell University
Ithaca, NY 09.2005 - 05.2026
CERTIFICATE OF ADVANCED STUDY - SCHOOL DISTRICT/BUSINESS ADMINISTRATION
SUNY College At New Paltz
New Paltz, NY 01.1994 - 12.1995
Master of Science - SECONDARY EDUCATION - SCIENCE
SUNY College At New Paltz
New Paltz, NY 01.1983 - 05.1985
Bachelor of Arts - CHEMISTRY ACS-CERTIFIED
SUNY College At New Paltz
New Paltz, NY 09.1978 - 05.1982
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Relationship building
- Organizational skills
- Clear communication
- Customer complaint resolution
- Documenting information
- Customer needs determination
- Ensuring customer satisfaction
- Service support
- Critical thinking
- Flexible schedule
- Conflict resolution
Summary
Results-driven professional with significant expertise in client management and contract negotiation. Possesses track record of securing favorable agreements and streamlining processes. Known for fostering team collaboration and maintaining flexibility to meet evolving demands. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.