Gregory Jenke
St Louis,MO
Summary
Customer service professional with over a decade of knowledge and experience in a wide variety of markets including bars, nightclubs, fine dining and private catering events. Great at adapting to new situations by utilizing knowledge from previous experiences and adapting them to apply to current needs
Overview
6
6
years of professional experience
Work History
Server Trainer
Sugarfire Smokehouse
12.2021 - 06.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Regularly served over a 100 orders a day
- Provided coaching and mentoring to employees.
Manager
Boocoo Restaurant And Bar
05.2021 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Barback/Bartender
Duke's In Soulard
02.2017 - 05.2021
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Greeted customers and provided friendly, knowledgeable service.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Skills
- Experienced in fast paced and high volume environments
- Extensive experience in service industry
- Knowledgeable in variety of POS systems
- Excellent in streamlining efficiency
- Years of manager experience
- Experience in sales and event production
Accomplishments
- Eagle Scout
- Supervised team of 40 staff members.
Timeline
Server Trainer
Sugarfire Smokehouse
12.2021 - 06.2023
Manager
Boocoo Restaurant And Bar
05.2021 - 11.2021
Barback/Bartender
Duke's In Soulard
02.2017 - 05.2021
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