Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Riley

Aurora

Summary

Dynamic School Services District Manager at Music & Arts with a proven track record in sales strategy and personnel management. Successfully implemented district-wide initiatives that boosted revenue and market share. Expert in market analysis and customer relationship management, fostering strong client connections while leading a team of 14 representatives.

Overview

19
19
years of professional experience

Work History

School Services District Manager

Music & Arts
Aurora
06.2018 - Current
  • Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
  • Developed and implemented district-wide sales strategies to increase revenue and market share with a team of 14 school reps.
  • Managed all personnel matters within Ohio and Kentucky including recruitment, hiring, performance reviews, disciplinary actions.

School Services Representative

Music & Arts
Dallas
08.2006 - 06.2018
  • Developed relationships with existing customers by providing excellent customer service.
  • Assisted customers with service requests, product orders, and billing inquiries.
  • Reviewed monthly performance metrics against established goals set by the organization.

Education

Master of Arts - Wind Conducting

Southern Methodist University
Dallas, TX
05-1993

Bachelor of Arts - Music Education

Michigan State University
East Lansing, MI
12-1990

Skills

  • Sales strategy
  • Personnel management
  • Budget management
  • Market analysis
  • Performance metrics
  • Customer relationship management

Timeline

School Services District Manager

Music & Arts
06.2018 - Current

School Services Representative

Music & Arts
08.2006 - 06.2018

Master of Arts - Wind Conducting

Southern Methodist University

Bachelor of Arts - Music Education

Michigan State University