Gregory Salem
Mission Viejo,CA
Summary
Motivated and adaptable professional with strong customer service experience and a drive to learn, grow, and contribute in a long-term role. Eager to bring a strong work ethic, reliability, and a willingness to develop new skills within an organization that offers opportunity for growth and a lasting career path.
Overview
4
4
years of professional experience
Work History
Server
Lucille's Smokehouse BBQ
Lake Forest, CA
12.2024 - Current
- Managed order entry, payment processing, and table service with accuracy and efficiency during high-volume shifts, ensuring seamless guest experiences.
- Delivered attentive customer service in a fast-paced dining environment, responding to guest needs and resolving concerns to maintain a positive experience.
- Collaborated with team members to maintain service flow and support daily operations, enhancing guest satisfaction through timely and professional service.
Server
Dennys Restaurant
Mission Viejo, CA
02.2023 - 12.2024
- Managed order processing, table service, and payment transactions with accuracy and efficiency in fast-paced environment.
- Delivered professional customer service in high-volume restaurant, addressing guest needs to enhance overall dining experience.
- Adapted to changing demands during busy shifts, maintaining composure and ensuring reliable service to support team operations.
Takeout /Restaurant Busser
BJ's Restaurant & Brewhouse
Rancho Santa Margarita
08.2023 - 09.2024
- Assisted servers, delivered food, cleared tables, and maintained efficient dining environment to support front-of-house operations.
- Ensured cleanliness and organization in high-traffic areas while responding swiftly to changing service needs in fast-paced setting.
- Restocked service stations and guest essentials to support smooth daily operations and enhance team readiness.
Dotcom / Bagger / Cashier
Pavilions
Laguna Niguel, California
12.2021 - 05.2023
- Enhanced customer experience in high-traffic retail by providing friendly service, ensuring accurate transactions, and facilitating efficient checkout.
- Optimized daily store operations with attention to detail, reliable service, and clear communication in a fast-paced environment.
- Streamlined organization and workflow by bagging groceries, restocking supplies, and swiftly addressing customer and team needs.
Education
Associate of Applied Business -
Saddleback College
Mission Viejo05-2024
High School Diploma -
Mission Viejo High School
Mission Viejo06-2022
Skills
- Customer service
- Cash handling
- Point-of-sale systems
- Order processing
- Communication
- Conflict resolution
- Team collaboration
- Multitasking
- Time management
Timeline
Server
Lucille's Smokehouse BBQ
12.2024 - Current
Takeout /Restaurant Busser
BJ's Restaurant & Brewhouse
08.2023 - 09.2024
Server
Dennys Restaurant
02.2023 - 12.2024
Dotcom / Bagger / Cashier
Pavilions
12.2021 - 05.2023
Associate of Applied Business -
Saddleback College
High School Diploma -
Mission Viejo High School