Hi, I’m
Gregory Schmidt
Chicago,Illinois
Summary
Customer service and professionalism under pressure are two attributes that I perfected at United Airlines. I am also skilled in first aid and bilingual communication. A strong work ethic and reliability have fueled my always improving guest satisfaction and operational efficiency.
Overview
24
years of professional experience
Work History
United Airlines
Flight Attendant
08.2000 - 05.2024
Job overview
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Heaven on Seven
Server
05.2000 - 01.2015
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Wayne State UniversityDetroit, MI
Bachelor of Arts from Spanish Language
05.1996
St AlphonsusDearborn, MI
High School Diploma
06.1991
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Hospitality service expertise
- Food and Beverage Service
- Professional Appearance
- Bilingual in Spanish
Languages
Spanish
Full Professional
Timeline
Flight Attendant
United Airlines
08.2000 - 05.2024
Server
Heaven on Seven
05.2000 - 01.2015
Wayne State University
Bachelor of Arts from Spanish Language
St Alphonsus
High School Diploma
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