Gregory Shobe
Norman,OK
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Operations Manager II
Sodexo USA
Norman, Oklahoma
01.2018 - Current
- Managed daily operations to ensure service quality and efficiency.
- Coordinated team schedules to optimize staff coverage and workflow.
- Trained new employees on standard procedures and safety protocols.
- Implemented process improvements to enhance operational effectiveness.
- Conducted regular inspections to maintain cleanliness and safety standards.
- Assisted in resolving customer complaints promptly and professionally.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Farrier
Self Employed
Norman, Oklahoma
09.1985 - Current
- Crafted custom shoes for horses based on individual hoof characteristics.
- Utilized various tools for trimming, shaping, and forging horse shoes.
- Utilized an array of specialized tools such as nippers, hammers, and rasps while working with horses' feet.
- Constructed custom shoes for specific needs as requested by clients.
- Evaluated horse health and hoof condition during routine assessments.
- Evaluated horses prior to shoeing or trimming in order to assess their individual needs.
- Diagnosed lameness issues related to the horse's feet and legs structure.
- Collaborated with veterinarians to address specific equine health issues.
- Consulted with veterinarians on treatment plans for horses with hoof issues.
- Administered medications prescribed by the vet during farrier treatments.
- Responded promptly to emergency calls from customers regarding their horses' hoof problems.
- Educated clients on proper hoof care and maintenance practices.
- Managed scheduling and appointments for farriery services efficiently.
- Developed strong relationships with clients to ensure continued service satisfaction.
- Trained new farriers in techniques and best practices for shoeing horses.
- Maintained, sharpened, and heated tools for farrier work.
- Conducted regular maintenance checks on horseshoes and replaced them when needed.
- Developed strong relationships with customers through providing excellent customer service.
Custodial Lead
Sodexo USA
Norman, Oklahoma
07.2015 - Current
- Supervised daily custodial operations in various facilities.
- Trained and mentored team members on cleaning procedures.
- Implemented safety protocols and ensured compliance with standards.
- Managed inventory of cleaning supplies and equipment.
- Ensured that custodial staff adhered to safety protocols and regulations.
- Trained and evaluated new custodial staff members on the job.
- Acted as a liaison between management and custodial staff when necessary.
Education
American Farrier Association Journeyman Farrier - Lower Leg Equine Biomachanics
Oklahoma Horshoeing College
Norman, OK 09.2026 - 09.2026
Wayne Public Schools
Wayne , OKSome College (No Degree) - Arts
UASO
Chickasha , OKSkills
- Employee motivation
- Health and safety compliance
- Performance monitoring
- Project management abilities
- Policies and procedures implementation
- Staff retention
- Logistics oversight
- Schedule oversight
- Problem-solving
- Team leadership
- Inventory control
- Operations oversight
- Productivity improvement specialist
- Purchasing and procurement
- Budget development and management
- Customer relationship management (CRM)
- Corporate partnerships
Accomplishments
Four consecutive years Sodexo Employee of the Year Norman OK 1915-1919
Publisher Author. BIKE RIDE WITH GOD. Published 2022
Affiliations
Climbing a mountain is my ease. Floating a rapid river relaxes me. Riding 100 miles on a bycicle in a hot afternoon Is my passion. Im a born cowboy from a horse ranch and desire a challenge.
Certification
American Farriers Association Certificate Journeyman Farrier
Oklahoma Certified Farrier
Published Author
Professional Artist
Timeline
American Farrier Association Journeyman Farrier - Lower Leg Equine Biomachanics
Oklahoma Horshoeing College
09.2026 - 09.2026
Operations Manager II
Sodexo USA
01.2018 - Current
Custodial Lead
Sodexo USA
07.2015 - Current
Farrier
Self Employed
09.1985 - Current
Wayne Public Schools
Some College (No Degree) - Arts
UASO