Gregory Wieland
Cold Spring,KY
Summary
Highly-qualified Operations Coordinator successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Talented at clearly specifying quality requirements with suppliers and monitoring procedure performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Completed Six Sigma Black Belt in June 2022.
Overview
36
36
years of professional experience
Work History
Operations Coordinator
Divisions Maintenance Group
Cincinnati, OH
10.2023 - Current
- Developed strategies for streamlining workflow processes.
- Maintained accurate records of all operational activities.
- Resolved customer service issues in a timely manner.
- Generated reports detailing performance metrics and progress against goals.
- Sourced vendors for cost-effective materials needed for production.
- Managed daily functions of deskside support, including defining and implementing processes.
- Developed relationships and partnerships with business leaders.
- Delivered all professional services in alignment with operational initiatives.
Quality Assurance Administrator
Verst Logistics
Walton, KY
04.2022 - 10.2023
- Reduced recurring customer complaints through root cause analysis and targeted solution development.
- Assisted in development and implementation of quality assurance initiatives.
- Kept records of quality reports and statistical reviews.
- Established procedures and quality standards.
- Created, edited and updated project manuals and technical documentation used by entire QA team.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Established and accomplished goals for improvements in profits, quality and delivery.
- Established product specifications and quality assurance practices.
Reconnaissance Cavalry Scout
United States Army
07.1988 - 09.2017
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Obtained and maintained top level security clearance during entire career.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Planned and completed group projects, working smoothly with others.
- Deployed to combat zones during Desert Shield/Storm and Iraqi Freedom
- Awarded Coin of Excellence from US Navy SEAL Team III Commander for performance during intra-service operations.
Education
Bachelor of Arts - Political Science And Government
Northern Kentucky University
Highland Heights, KY12.2022
Associate of Arts - Business Management
Cincinnati State Technical And Community College
Cincinnati, OH12.1987
High School Diploma -
Roger Bacon High School
Cincinnati, OH06.1985
Skills
- Human Resource Management
- Analytical Problem-Solving
- Work Planning and Prioritization
- Operation Monitoring
- Project Management
- Regulatory Compliance
- Written and Verbal Communication
- Quality Standards Determination
- Internal Audits
- Quality Assurance Experience
- Complex Problem Solving
- Product Inspections
- Complaint Resolution
- Lean Manufacturing Methodologies
- Team Building
- Best Practices
- Quality Control
Affiliations
- National Society of Leadership and Success
- Xi Omega Honor Society
- United States Army Non-Commissioned Officer of the Quarter (2005)
- Recognized by the Commander of US Navy SEAL Team III for exceptional performance during Joint Operations
Timeline
Operations Coordinator
Divisions Maintenance Group
10.2023 - Current
Quality Assurance Administrator
Verst Logistics
04.2022 - 10.2023
Reconnaissance Cavalry Scout
United States Army
07.1988 - 09.2017
Bachelor of Arts - Political Science And Government
Northern Kentucky University
Associate of Arts - Business Management
Cincinnati State Technical And Community College
High School Diploma -
Roger Bacon High School
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