Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Certification
Work Availability
Timeline
Hi, I’m

Gregory Worthington

Willow Park,TX
Gregory Worthington

Summary

Driven to keep team members engaged, focused and dedicated to customer happiness. Well-versed in solution-based selling and driving customer acquisition, retention, and frequency. Highly analytical and organized with good communication and multitasking abilities.

Overview

9
years of professional experience
1
Certification

Work History

Best Buy

Experience supervisor
11.2021 - Current

Job overview

  • Managed computing zone with up to 30 sales associates, with yearly sales of over $40M
  • Led store’s Apple shop to be #1 in Texas and in the top 10 performing Apple sales locations nationally (over 5000 retail stores included)
  • Coached and trained associates in customer service skills, membership acquisition, and customer retention, with 15 associates making over $1M in sales each
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

Best Buy

Product Flow Specialist
04.2021 - 11.2021

Job overview

  • Was responsible for unloading and sorting all daily incoming trucks, ensuring inventory integrity of all incoming shipments, and setting up displays within the sales floor
  • Used time off sales floor to learn the other side of the business, and gain leadership skills necessary to become supervisor
  • Apple Certified sales advisor
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Best Buy

Apple Certified Advisor
09.2014 - 04.2021

Job overview

  • Consistently sold over $2M in computing revenue per year for over 6 years
  • Coached and trained associates on the apple ecosystem and how to successfully sell apple products
  • Accomplished top 1% in sales in the territory among computer associates, earning a trip to Best Buy’s “Top Gun” award trip in Q2 2018
  • Adapted through the pandemic to problem-solve selling, as the company evolved from in-person sales to curbside, to appointment based, and back to in-person, with constant change to fit the situation and stay stoic through adversity.
  • Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.

Education

Strayer University
Online

Bachelor's Degree from Business Administration and Management, General
05.2028

University Overview

  • Honor Roll Summer 2022

Skills

  • Operations Management
  • Sales Management
  • Retail Sales
  • Employee Training
  • Employee
  • Engagement
  • Accountability
  • Job Coaching
  • Sales Operations
  • Team Leadership
  • Leadership
  • Development
  • Customer Service Expertise
  • Team Goals
  • Providing Feedback
  • VIP Services

Additional Information

  • Honors & Awards , Top Gun 2018 - Best Buy Aug 2018 Top 1% of computer associates in Territory 3 in sales revenue. Winners got to take a trip to Florida, with travel, meals, and the prize giving event all paid for. I continued to be one of the top associates in the company, but Best Buy did away with this competition after this year. Gregory Worthington - page 2

Certification

  • Real Estate License Training - expected to earn by end of July 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Experience supervisor

Best Buy
11.2021 - Current

Product Flow Specialist

Best Buy
04.2021 - 11.2021

Apple Certified Advisor

Best Buy
09.2014 - 04.2021

Strayer University

Bachelor's Degree from Business Administration and Management, General

Similar Profiles

CREATE PROFILE
Gregory Worthington