Tristan Cutler

• I was selected from several eligible peers to lead, coach, and plan for my team.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Monitored performance and corrected undesirable behavior with a coaching or by developing a performance improvement plan.
• Had critical conversations with employees and peer leaders when expectations were not met.
• Used metric tracking tools to track the state of business and make adjustments as needed to maximize profitability and productivity.
• Created a plan to efficiently departmentalize leaders in a manner that developed a culture of accountability by being able to tie specific metrics to specific leaders to address performance better.
• Handled cash from registers and investigated discrepancies.
• I am a key holder responsible for opening, closing, and responding to security alerts after closing the building.
• Created plans to manage shrinkage and investigated internal and external theft.

As a Saint Charles North Student PE Leader, I taught my own PE class. I made engaging activities that followed the curriculum guidelines for my classes and grade level; as a peer teacher, I collaborated with other teachers and leaders to plan lessons, activities, locations, and just about anything else pertaining to PE. I was also in charge of disciplining misbehaving students and stepping into the mentorship over friendship aspect of leadership.

My job was to be a customer advocate; I assisted customers by answering product questions, finding items, and recommending the Best Buy credit card and other paid memberships while ensuring the customer received a 10/10 experience. I have been recognized with multiple awards for my outstanding contributions in various areas.