Greta Alvarez

Summary

Dynamic and results-driven professional with extensive customer service experience. Proven ability to enhance sales through effective strategies and strong product knowledge. Skilled in cash handling and maintaining attention to detail, while fostering a welcoming environment. Recognized for exceptional communication skills and adaptability in fast-paced settings.

Overview

years of professional experience

Work History

Front Desk Receptionist

European Wax Center

11.2023 - 02.2025

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Trained new receptionists on company procedures, contributing to smooth onboarding process for new hires.
Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
Confirmed appointments, communicated with clients, and updated client records.

Cashier/Grocery Bagger

Boney's Bayside Market

03.2023 - 11.2023

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Resolved customer inquiries and concerns with professionalism, empathy, and effective communication skills.
Improved overall store cleanliness by regularly wiping down surfaces, sanitizing equipment, and keeping floors clear of debris during shifts.

Expo Runner/Host/Table Busser

Bluewater Boathouse Seafood Grill

07.2019 - 01.2023

Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
Developed strong communication skills while liaising between front-of-house and back-of-house teams.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

Associate of Arts - Language Arts And Humanities

San Diego City College

San Diego, CA

06-2025

High School Diploma -

Mar Vista High School

Imperial Beach, CA

06-2019

Skills

Customer service
Attention to detail
Time management

Cash handling
Telephone etiquette
Verbal and written communication

Languages

Spanish

Native or Bilingual

Timeline