Greta Claire Pfeiffer

Medical Front Desk Operations

Patient Scheduling & Appointment Coordination

Patient Check-In / Check-Out

Patient Intake & Registration

Electronic Medical Records (EMR / EHR)

HIPAA Compliance

Insurance Verification & Authorizations

Medical Billing Support & Copay Collection

Multi-Line Phone Systems

Customer Service & Patient Communication

Office Administration & Data Entry

• Works closely with owner for any daily needs
• Enters job Estimates/Invoices
• Answering office phone
• Keep track of daily calendar meetings
• Tack employee attendance, credit card charges and “fleet” vehicle system
• Pick up deposit checks, make bank deposits
• Handles new customer information, new contracts and recurring billing
• Uses “Converge” online system for all credit card payments.

• Assisted in opening new business in December 2016, was the point of contact of all business operations.
• Handled the daily activities of the customer service, sales, accounts receivable.
• Was responsible to train new hires for customer service/front desk
• Handled invoicing and billing in Quick Books/ShopBoss and Commander soft wear programs
• Responsible for all the transitions with new systems and newly acquired brands
• Responsible for ordering store inventory, spring orders and setting up floor plans
• Handled all accounts payable and relationships with the distributors
• Set up trade shows/advertising.
• Handled any Insurance or Human resources needs

• Teachers Aid in the Preschool, Three-year-olds class
• Assisted in daily activities from 9:00 am to 3:00 pm
• Venus Training
• Red Cross Certified

• Full support for lo Brokers, including three Senior Principals of the firm
• Any correspondence, including RFP’s LOI and Commission & Leasing Agreements
• Travel Arrangements and Expense Reports
• Creating, Printing and Binding Packages/Presentations
• Meeting Schedules/Arrangements
• Telephone contact with Clients, Brokers and Inter-company personnel

• Daily phone calls to past which we have not serviced within 3+ years
• Making sales calls and assessing the client’s needs
• Creating proposals/contract for clients
• Performing a site survey with the client on every new event booked
• Working sales promotional events.
• Making sure the kitchen and service staff is given all the necessary information for the event
• Overseeing all specialty items and details of the event
• Making follow-up calls following the event and anal invoice is taken care of

• Worked closely with Account Managers in handling over $r50,000 of sales revenue each month
• Interacted with clients by assessing and executing needs
• Time management: Responsible for scheduling production
• “Up-selling”: Identified clients’ needs and then provided them with information needed
• Ensured that product arrived on-time or prior to deadline and confirmed client satisfaction

• Processed and investigated discrepancies on all accounts payable
• Oversaw all credit and collection strategies for 4 area sites with over 800,000 in revenue per month
• Managed all communication/training for the Atlanta area administrative team
• Facilitated month end closings for all of the Atlanta sites
• Coordinated the productivity/growth of any new site openings

• Handled all human resources information including benefits, 4ork enrolment process, tracking vacation and sick hours, new employee orientations, employee terminations, and workers comp claims
• Processed hourly commission and salaried payroll for 30 employees on a bi-weekly basis
• Calculated sales commissions pay for five individual account managers
• Full support for General Manager with all administrative needs, including scheduling and coordinating meetings and office maintenance
• Logged and tracked monthly inventory of all office supplies
• Invoiced and billed an average of $90,000 revenue per month
• Handled and maintained all highly personal and confidential records
• Monitored and analyzed expenditures on monthly financials against forecast
• Approved and organized company functions and client meetings
• Collected all late or unpaid invoices and handled all customer calls regarding their account status
• Reviewed prospective employee resumes and perform interviews

• Administered all office procedures and filing systems
• Data entry on Ami Pro systems
• Facilitated show floor customer service desk operations
• Coordinated regional corporate meetings