Dedicated employee with strengths in customer service, sales and merchandising
Overview
19
19
years of professional experience
Work History
Cashier
Balls Food Stores/Price Chopper
Lee's Summit, Missouri
02.2024 - Current
Operate cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers with product inquiries and provided recommendations as needed.
Maintained clean and organized checkout area for optimal customer experience.
Store Manager
Loft Outlet
Kansas City, KS
05.2016 - 08.2024
Implemented visual merchandising strategies to enhance product displays and store appeal.
Oversaw cash handling procedures, ensuring accuracy in transactions and reporting.
Developed staff schedules, balancing operational needs with employee availability.
Conducted daily store operations, including opening and closing procedures and cash handling.
Store Manager
Rue21
Miami, OK
01.2015 - 05.2016
Managed daily store operations and team schedules for optimal performance.
Trained and mentored staff on customer service and sales techniques.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Assistant Store Manager
Body Central
Springfield, MO
06.2014 - 12.2014
Assisted Store Manager with daily operations to ensure smooth functioning of store.
Increased sales through effective merchandising and motivation of store team.
Supported the Store Manager in all facets of store operations.
Oversaw inventory levels and optimized product displays to enhance customer experience.
Assistant Store Manager
The Children's Place
Springfield, MO
02.2012 - 05.2014
Managed all areas of the store, including daily sales goals, freight processing, merchandising, floor sets, and point of sale transactions, while providing excellent customer service.
Assisted in managing daily store operations and ensuring compliance with company policies.
Trained and supervised staff on customer service best practices and sales techniques.
Oversaw inventory management, including stock organization and replenishment processes.
Men's Department Supervisor
Kohl's Department Store
Springfield, MO
06.2007 - 02.2012
Merchandised incoming freight according to corporate plan-o-grams and visual guidelines to maintain brand standards.
Supervised daily operations in men's department, ensuring efficient workflow and optimal customer experience.