Gretchen Froehlich
Denver,CO
Summary
Seasoned bartender with 15+ years of exceptional customer service. TIPS Certified with extensive knowledge of beer, wine and spirits. Seeking long term employment in fast paced environment. Reputation for loyalty, problem solving under pressure and improving customer satisfaction.
Overview
13
13
years of professional experience
Work History
Bartender/Shift Supervisor
RiNo Beer Garden & Historian’s Ale House
Denver, CO
08.2019 - 12.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Fostered a positive work environment with effective communication and team collaboration.
- Increased repeat business by developing trust with frequent customers through dedicated service.
Bartender
Stony Creek Brewery
Branford, CT
04.2014 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Lead brew house tours through Connecticut’s second largest brewery.
Bartender/Assistant General Manager
Cask Republic
New Haven, CT
05.2012 - 08.2019
- Ran and participated in in-depth trainings of liquor brands, wine varietals, beer styles, and mixers.
- Efficiently handled multiple tasks simultaneously while maintaining high-quality service standards.
- Boosted repeat patronage via personalized recommendations and dedicated service.
- Utilized strong multitasking skills to efficiently manage employees and multiple priorities during peak hours without sacrificing quality or service standards.
Education
West Haven High School
West Haven, CTSkills
- Flexible schedule
- Customer service
- Multitasking
- Reliability
- Beverage preparation
- Hygiene standards
- Alcohol safety
- Fast-paced environment
Timeline
Bartender/Shift Supervisor
RiNo Beer Garden & Historian’s Ale House
08.2019 - 12.2024
Bartender
Stony Creek Brewery
04.2014 - 08.2019
Bartender/Assistant General Manager
Cask Republic
05.2012 - 08.2019
West Haven High School