Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Major

Baton Rouge,LA

Summary

Dynamic insurance agent with a proven track record at Go Auto Insurance, adept at crafting customized solutions and enhancing client interactions through CRM software. Recognized for exceptional customer service and professionalism, I excel in quotes and sales, consistently meeting diverse client needs while streamlining policy issuance processes.

Overview

9
9
years of professional experience

Work History

Insurance Agent

Go Auto Insurance
07.2024 - Current
  • Educated clients on insurance policies and available coverage options.
  • Supported creation of customized insurance solutions for varied client requirements.
  • Leveraged CRM software to improve client interaction efficiency.
  • Worked with colleagues to optimize policy issuance workflows.

Insurance Agent

Direct Auto & Life Insurance
01.2024 - 07.2024
  • Assisted clients in understanding insurance policies and coverage options.
  • Supported the development of tailored insurance solutions for diverse client needs.
  • Learned to effectively utilize customer relationship management (CRM) software for client interactions.
  • Collaborated with team members to streamline policy issuance processes.

Bus Driver

Idea Public Schools
08.2021 - 01.2024
  • Operated bus safely, adhering to traffic laws and regulations.
  • Conducted pre-trip inspections to ensure vehicle safety and functionality.
  • Communicated effectively with passengers regarding schedules and routes.
  • Managed passenger boarding and fare collection processes efficiently.

Transit Bus Operator

Capital Area Transport Service
08.2016 - 08.2021
  • Operated transit buses efficiently, ensuring timely arrivals and departures for passengers.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Assisted passengers with boarding and alighting, providing excellent customer service at all times.
  • Navigated multiple routes effectively, adapting to traffic conditions and detours as needed.

Education

Cosmetology

Louisiana Technical College
Baton Rouge, LA

General Studies

Capitol High School
Baton Rouge, LA
05.1997

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales

Timeline

Insurance Agent

Go Auto Insurance
07.2024 - Current

Insurance Agent

Direct Auto & Life Insurance
01.2024 - 07.2024

Bus Driver

Idea Public Schools
08.2021 - 01.2024

Transit Bus Operator

Capital Area Transport Service
08.2016 - 08.2021

Cosmetology

Louisiana Technical College

General Studies

Capitol High School

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