Dedicated individual with extensive experience in customer service and case management. Recognized for developing individualized plans and facilitating positive client experiences while maintaining meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Cashier
Corner Pantry
Howard, South Dakota
10.2018 - Current
Handled cash, credit, and debit transactions with meticulous attention to detail.
Processed customer transactions with efficiency and accuracy in high-traffic convenience store.
Organized checkout area to improve customer experience.
Restocked shelves promptly to ensure product availability.
Managed inventory through restocking and organizing merchandise displays.
Housekeeper
Klink's Motel
Howard , SD
04.2018 - Current
Ensured cleanliness of guest rooms and common areas across motel premises.
Restocked supplies and amenities to ensure guest satisfaction and comfort.
Facilitated positive interactions with clients and guests to enhance their experience.
Aftercare specialist
iRecover.us
Howard, SD
02.2024 - 03.2026
Developed and implemented individualized discharge plans with clients to facilitate smooth transitions post-inpatient treatment.
Conducted comprehensive assessments to determine client needs and service requirements, enhancing tailored support.
Facilitated referrals to outpatient and residential treatment programs.
Maintained accurate documentation of each client interaction in the charting program to ensure continuity of care.
Submitted referrals to state agencies for funding support.
Provided calm, therapeutic support to meet client needs effectively.
Answered phone inquiries with accurate program knowledge and general insurance information.