Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gretchen Root

Howard,Howard, SD

Summary

Dedicated individual with extensive experience in customer service and case management. Recognized for developing individualized plans and facilitating positive client experiences while maintaining meticulous attention to detail.

Overview

8
8
years of professional experience

Work History

Cashier

Corner Pantry
Howard, South Dakota
10.2018 - Current
  • Handled cash, credit, and debit transactions with meticulous attention to detail.
  • Processed customer transactions with efficiency and accuracy in high-traffic convenience store.
  • Organized checkout area to improve customer experience.
  • Restocked shelves promptly to ensure product availability.
  • Managed inventory through restocking and organizing merchandise displays.

Housekeeper

Klink's Motel
Howard , SD
04.2018 - Current
  • Ensured cleanliness of guest rooms and common areas across motel premises.
  • Restocked supplies and amenities to ensure guest satisfaction and comfort.
  • Facilitated positive interactions with clients and guests to enhance their experience.

Aftercare specialist

iRecover.us
Howard, SD
02.2024 - 03.2026
  • Developed and implemented individualized discharge plans with clients to facilitate smooth transitions post-inpatient treatment.
  • Conducted comprehensive assessments to determine client needs and service requirements, enhancing tailored support.
  • Facilitated referrals to outpatient and residential treatment programs.
  • Maintained accurate documentation of each client interaction in the charting program to ensure continuity of care.
  • Submitted referrals to state agencies for funding support.
  • Provided calm, therapeutic support to meet client needs effectively.
  • Answered phone inquiries with accurate program knowledge and general insurance information.

Education

High School Diploma -

Buffalo Senior High School
Buffalo, MN
06-2001

Some College (No Degree) - Gender Studies

North Hennepin Community College
Minneapolis, MN

Some College (No Degree) - Art Education

University of WI-River Falls
River Falls, WI

Skills

  • Cash handling
  • Point of sale
  • Sales processing
  • Inventory management
  • Visual merchandising
  • Customer service
  • Attention to detail
  • Organizational skills
  • Time management
  • Relationship management
  • Client assessment
  • Referral coordination
  • Charting documentation
  • Case management
  • Discharge planning

Timeline

Aftercare specialist

iRecover.us
02.2024 - 03.2026

Cashier

Corner Pantry
10.2018 - Current

Housekeeper

Klink's Motel
04.2018 - Current

High School Diploma -

Buffalo Senior High School

Some College (No Degree) - Gender Studies

North Hennepin Community College

Some College (No Degree) - Art Education

University of WI-River Falls
Gretchen Root