Gretchen L. Jones
Gibsonia,Pennsylvania
Summary
Driven and dependable, I leveraged my customer service and problem-solving skills at Target to enhance shopping experiences, managing financial transactions with 100% accuracy. As a multi-tasking Sales Associate and Teacher's Assistant, I excelled in high-stress situations, fostering teamwork and collaboration, and significantly improving classroom and sales floor efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Target
12.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Teachers Assistant
Euro Academy
09.2021 - 06.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
Sales Associate
Kindred Spirits Boutique
09.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Elementary Education
York University
York, PA12.1972
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Target
12.2023 - 01.2024
Teachers Assistant
Euro Academy
09.2021 - 06.2023
Sales Associate
Kindred Spirits Boutique
09.2018 - 07.2021
Bachelor of Science - Elementary Education
York University
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