Grethell Lopez Mohamed
Hialeah,FL
Summary
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Genesis Health Center LlC
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
MRI Technologist
Rivero Diagnostic Center
10.2022 - 09.2023
- Maintained safe environment, adhering to strict radiation safety guidelines and policies.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reduced scan time with efficient scheduling and streamlined pre-scan processes.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Improved image quality by maintaining proper positioning of patients during scans.
- Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
Medical Assistant
Genesis Healthcare Center
10.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
Physical Therapist
Massage Envy Spa
04.2018 - 02.2020
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
Education
Associate of Science -
Med Academy
Hialeah, FL07.2023
GED -
Chaparral High School
Las Vegas, NV04.2014
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Scheduling
- Appointment Scheduling
- Administrative Skills
- Scheduling appointments
- Front Office Management
- Guest Relations
- Meeting Scheduling
- Verbal and written communication
- Problem-solving skills
Timeline
MRI Technologist
Rivero Diagnostic Center
10.2022 - 09.2023
Medical Assistant
Genesis Healthcare Center
10.2022 - 06.2023
Front Desk Receptionist
Genesis Health Center LlC
04.2022 - Current
Physical Therapist
Massage Envy Spa
04.2018 - 02.2020
Associate of Science -
Med Academy
GED -
Chaparral High School
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