Dynamic business owner with a track record of adapting to various circumstances. Skilled in managing teams, enhancing profitability, and optimizing resources. Dedicated to driving success in new business initiatives.
Overview
7
7
years of professional experience
Work History
Manager
Blocker Enterprises
12.2024 - 08.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate Manager
Blocker's Furniture
08.2024 - 08.2025
Managed a team of sales associates, providing guidance and support to improve overall performance.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized product displays to attract potential buyers and increase sales conversions.
Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Owner
Bliss Spa Salon
08.2018 - 09.2024
Cashier in charge, personalized customer service advisor.
Delineation of business policies, methods, procedures and objectives.
Customer service and resolution of business-related problems and incidents.
Marketing of products and services, including negotiation and closing of sales.
Promoting business growth through marketing and advertising strategies.
Searching for suppliers, analyzing offers and selecting the most profitable and efficient ones.
Selecting and training the work team necessary for the different areas.
Development and implementation of strategies to achieve established objectives.
Education
lawyer - lawyer
Catholic Andrés Bello
Caracas
01.2005
Skills
Accountability and dedication
Empathy skills
Resolution efficiency
Negotiation acumen
Organizational competence
Effective communication skills
Collaborative teamwork
Attentive listening
Leadership excellence
Growth plan development
Client service
Time management
Languages
Inglés
Español
Hobbies and Interests
I love fashion, elegance, combination of textures and colors when dressing