Summary
Overview
Work History
Skills
Timeline
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Grey Dominguez

Las Cruces,NM

Summary

Dynamic barista and shift manager with expertise in espresso machine operation and a proven track record of enhancing customer satisfaction at Rubenstein's Bagels. Skilled in training and mentoring staff, I foster a positive environment while excelling in up-selling and display case merchandising to drive sales and team performance.

Overview

3
3
years of professional experience

Work History

Barista

Rubenstein's Bagels
01.2024 - 12.2024
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Shift Manager

Common Bond Bakery and Cafe
07.2021 - 06.2023
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Skills

  • Dining room maintenance
  • Opening and closing duties
  • Coffee expertise
  • Latte art
  • Espresso machine operation
  • Display case merchandising
  • Up-selling
  • Positive and professional
  • Coffee machinery

Timeline

Barista

Rubenstein's Bagels
01.2024 - 12.2024

Shift Manager

Common Bond Bakery and Cafe
07.2021 - 06.2023

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Grey Dominguez