Griffin Konkel
Grand Rapids
Summary
Flexible, results-oriented Manager offering focused leadership and hospitality knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
O'Toole's Public House
10.2023 - Current
- Managed day-to-day operations, ensuring top-notch customer service and quality compliance, servicing over 2000 customers weekly
- Generated 10.5% sales growth in 2024
- Managed all FOH inventory, ordering, COGS, and vender relations
- Managed 30+ employees, while overseeing all staff reviews, training, schedules, with a staff retention of 82% staying longer than 6 months
- Developed and implemented an in-house trivia night promotion
- Revamped draft beer menu offerings to better fit customer preferences resulting in a 13% increase in draft beer sales
Transportation Area Planner
Corrigan Moving & Storage
12.2022 - 10.2023
- Oversaw transportation scheduling and routing for all trade show shipment in the Eastern US Territory
- Scheduled and oversaw exhibit material move-in and move-out for 10-20 trade shows a month including Detroit Auto and CES
- Facilitated communication between sales/customer service, van line carriers, and, Corrigan’s internal fleet to identify the most cost-effective transportation solution
Supply Chain Account Specialist
BBI Logistics
07.2022 - 11.2022
- Evaluated and adjusted over 95 OTR FTL shipments a week based on customer needs, traffic hazards, and safety regulations
- Negotiated 20-40 contracts a week to provide the most cost-effective solution to the customers transportation needs, consistently earning 20% margin on shipments
- Identified weaknesses in customer’s supply chain and provided route optimization via shipment consolidation
Assistant General Manager
Harper's Restaurant & Brewpub
01.2021 - 07.2022
- Responsible for overseeing a venue that has a 1,000-person capacity (Largest in East Lansing). It is also in the top 50 for highest liquor sales of Bars/Restaurants in the State of Michigan and was voted 8th best bar in the country by Barstool Sports.
- Helped set multiple sales records in 2021, including highest grossing year ($10.5 Million)in Harper’s history and single day sales record ($275K)
- Managed over 100 employees including Managers, Bartenders, Kitchen Staff, Servers, and Security Personnel
- Handle day to day responsibilities of brewpub including staffing/hiring, sales generation, scheduling, POS operations, amongst other RTB operations while being a full time student at MSU
Worldwide Procurement & Logistics Intern
Texas Instruments
05.2021 - 08.2021
- Created Microsoft Excel Macros to automate Key Performance Indicator reporting processes and calculations reducing data manipulation time by
- Performed supplier data analysis and mapped connections in SAP Business Objects
Education
Bachelor of Arts - Supply Chain Management
Michigan State University
East Lansing, MI05-2022
Skills
- Customer Relations Management
- Leadership & team Development
- Health and Safety Sanitation Standards
- Mixology
- COGS and Labor cost management
- Vendor Management
- Event Coordination
Certification
Servsafe Manager Certification
Servsafe Allergen Certification
Servsafe Alcohol Certification
Timeline
General Manager
O'Toole's Public House
10.2023 - Current
Transportation Area Planner
Corrigan Moving & Storage
12.2022 - 10.2023
Supply Chain Account Specialist
BBI Logistics
07.2022 - 11.2022
Worldwide Procurement & Logistics Intern
Texas Instruments
05.2021 - 08.2021
Assistant General Manager
Harper's Restaurant & Brewpub
01.2021 - 07.2022
Bachelor of Arts - Supply Chain Management
Michigan State University