Griffin Sarsany
Tempe,AZ
Summary
I excel in customer service, dealing with customers from a manager standpoint, a team member standpoint, and from a safety standpoint. my experience as a shift lead alongside my experience as a fitness monitor helps me commit to making a workspace efficient yet enjoyable.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Tempe, AZ
08.2024 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Shift Leader
Jersey Mike's Subs
Anthem, AZ
09.2023 - 08.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Fitness Monitor
Anthem Community Center
Anthem, AZ
07.2023 - 09.2023
- Monitored the safety of participants in exercise classes and ensured compliance with facility policies.
- Enforced rules regarding appropriate behavior at the facility while maintaining a positive attitude toward guests.
- Conducted practice plans and used them in practices
- Taught Volleyball, Soccer, Pickleball, and Basketball practices
Team Member
Columbia Sportswear
Anthem , AZ
10.2022 - 01.2023
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
Team Member
Taco Bell
Anthem , AZ
05.2022 - 07.2022
- Maintained a clean and organized work area throughout shift.
- Worked the Cash Register
- Collaborated with team members to maximize productivity and efficiency.
Education
BBA - Business
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Boulder Creek High School
Anthem, AZ05-2024
Skills
- Customer Service Management
- Equipment Troubleshooting
- Production Scheduling
- Operations Support
- Issue Resolution
- Production Reporting
- Strong verbal and written communication
- Strong Leadership
Affiliations
- Snowdevils Club at ASU
- Arizona Outdoors club at ASU
Timeline
Shift Leader
Jersey Mike's Subs
08.2024 - Current
Shift Leader
Jersey Mike's Subs
09.2023 - 08.2024
Fitness Monitor
Anthem Community Center
07.2023 - 09.2023
Team Member
Columbia Sportswear
10.2022 - 01.2023
Team Member
Taco Bell
05.2022 - 07.2022
BBA - Business
Arizona State University
High School Diploma -
Boulder Creek High School
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