Summary
Overview
Work History
Education
Skills
Timeline
Generic

Griffin Stein

Nederland,TX

Summary

Driven by a results-focused approach, I excelled at Buckstin Brewing Company by mastering customer service and staff training, significantly enhancing client satisfaction and team performance. My expertise in inventory control and ability to foster teamwork have consistently improved operational efficiency and business outcomes.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Manager on Duty

Buckstin Brewing Company
08.2022 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Pool Service Technician

Hammond's Pool Service
12.2022 - 06.2023
  • Maintained optimal equipment performance with routine inspections, repairs, and replacements.
  • Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
  • Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
  • Performed installations of new pool equipment, ensuring seamless integration into existing systems.

Restaurant Waiter

Nukes
02.2021 - 01.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Grocery Bagger

Market Basket
06.2019 - 03.2020
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.

Education

Blinn College
Brenham, TX
08.2020 - 05.2022

High School Diploma -

Port Neches Groves
Port Neches, TX
06.2020

Skills

  • Customer service focus
  • Delegation capabilities
  • Sales and Marketing
  • Staff Training and Development
  • Industry Awareness
  • Goal-Oriented
  • Training and mentoring
  • Inventory Control
  • Priority management
  • Teamwork and Collaboration

Timeline

Pool Service Technician

Hammond's Pool Service
12.2022 - 06.2023

Manager on Duty

Buckstin Brewing Company
08.2022 - Current

Restaurant Waiter

Nukes
02.2021 - 01.2022

Blinn College
08.2020 - 05.2022

Grocery Bagger

Market Basket
06.2019 - 03.2020

High School Diploma -

Port Neches Groves

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Griffin Stein