Griselle Sanchez Reyes
DISNEY'S RIVIERA RESORT (DVC)
Kissimmee,USA
2
Languages
23
years of professional experience
Highly-motivated employee with desire to take new challenges and collaborate with my experience, skills and knowledge in achieving the objectives of the company while continuing with my professional development. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
FOOD AND BEVERAGE COORDINATOR
8 Months- Coordinated food and beverage operations to enhance guest experience and satisfaction.
- Developed and implemented strategies for menu planning and inventory management.
- Led training sessions for staff on service standards and product knowledge.
- Collaborated with culinary team to create seasonal offerings aligned with guest preferences.
FOOD & BEVERAGE COORDINATOR
6 Years 10 Months- Enhanced guest experience by providing efficient and proficient service as a Hostess, ensuring smooth check-ins, managing reservations, and resolving customer queries.
- Organized and executed daily responsibilities as a Coordinator, including general teller duties and administrative tasks
- Monitored staffing and optimized operations, ensuring effective service delivery.
- Improved communication channels for leaders, partners, and Cast team, facilitating collaboration
- Demonstrated expertise in modeling, teaching, and reinforcing The Five Keys fundamentals.
- Streamlined educational content delivery, enhancing comprehension for participants
FOOD AND BEVERAGE QSR
4 Years 9 Months- Managed cash transactions efficiently to support seamless customer experience.
- Provided exceptional guest services by addressing needs and resolving issues promptly.
- Developed training techniques to improve performance and effectiveness of team members.
ACCOUNTING MANAGER
11 Years 1 Month- Oversaw comprehensive accounting operations, handling various tasks such as accounts payable/receivable management, general ledger maintenance, banking reconciliations, and monthly balance sheet preparation
- Generated accurate, timely financial reports, enabling informed decision-making for stakeholders
- Led disciplined and motivated accounting team to enhance performance
- Oversaw accounting department operations and led team managing A/P, payroll, inventory, and purchasing processes
- Developed and implemented effective accounting procedures to enhance organizational efficiency
- Implemented strategies for effective operational budgeting of the agency
- Ensured accurate and timely processing of payroll for 400 employees
- Coordinated with suppliers to ensure accurate invoice payment reconciliation, enhancing supplier relationships
- Streamlined the documentation process for all financial department operations
Education
BBA - Accounting
Skills
CDS and Cast Mobile
Computer proficiency
Team leadership
Menu planning
Proficient in MS Office
Guest service management
Inventory control
LANGUAGES
Spanish: Native/ Bilingual
English: Full Professional
Timeline
FOOD AND BEVERAGE COORDINATOR
Disney's Grand Floridian Resort and Spa
12.2025 - CurrentRead More
FOOD & BEVERAGE COORDINATOR
DISNEY'S RIVIERA RESORT (DVC)
10.2019 - CurrentRead More
FOOD AND BEVERAGE QSR
DISNEY WORLD RESORT
01.2015 - 10.2019Read More
ACCOUNTING MANAGER
PUERTO RICAN FAMILY INSTITUTE, INC
07.2003 - 08.2014Read More
INTERAMERICAN UNIVERSITY OF PUERTO RICO
BBA from Accounting
Read More