Summary
Overview
Work History
Education
Skills
Timeline
Generic

GRISHMA SINGH RATHOUR

Sunnyvale

Summary

Hardworking Psychology student with hands-on experience in caregiving and customer service. Known for being empathetic, a good listener, and dependable. Skilled in communication, solving problems calmly, and supporting others in meaningful ways. Currently completing upper-division coursework and seeking opportunities to gain experience while continuing to grow personally and professionally.

Overview

6
6
years of professional experience

Work History

Caregiver

Care Indeed
10.2022 - 08.2024
  • Provide companionship to my elderly clients.
  • Assistance with activities of daily living, including but not limited to, ambulation, exercise, dressing, medication, meal preparation, bathing, toileting, and fall precautions.
  • Ensuring that my elderly clients felt valued and heard. I actively listened to the stories they shared about their lives, engaging with genuine interest and empathy. By asking thoughtful questions about their experiences, I deepened our conversations and showed my commitment to understanding them on a personal level.

Cashier/Customer Service

Rite Aid
02.2022 - 10.2022
  • Helped customers by listening and asking simple questions to understand what they needed. This helped me give good advice on products and solve their problems fast, making sure every customer left happy.
  • Collected cash and credit card payments, issued receipts, and provided change.
  • Helped with purchases and signed customers up for the rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.

Cashier/Customer Service

Namaste Plaza
09.2021 - 01.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected cash and credit card payments, issued receipts, and provided change.

Cashier/Customer Service

Taco Bell
01.2019 - 06.2020
  • Completed daily recovery tasks such as cleaning, refilling supplies, and keeping everything organized.
  • Aimed to serve food quickly and make sure everyone enjoyed their visit. Our goals were to make orders fast, get good feedback, and not make mistakes with orders.
  • Keeping the place neat and ready meant we could meet these goals better.
  • Collected cash and credit card payments, issued receipts, and provided change.

Server/Hostess

The Hangout Restaurant
09.2018 - 12.2018
  • Effectively communicated with hosts and kitchen staff to ensure a seamless dining experience for our customers.
  • In addition to cleaning tables and preparing the dining area, I honed my time management skills by closely monitoring dining progress.
  • Proactive approach helped to minimize wait times for incoming guests, ensuring a smooth flow of service throughout the restaurant.

Education

Undergraduate Degree - Psychology

California State University of Sacramento
Sacramento, CA
07.2025

High School Diploma -

Homestead High School
Cupertino, CA

Freshman - Junior year of High School - undefined

DAV Sushil Kedia Vishwa Bharati Higher Secondary School

College Degree - Public Health

De Anza College
Cupertino, CA
05.2022

Skills

  • Customer service
  • Cash handling
  • Home care
  • Senior care
  • Problem solving- Problem solving: I am good at adjusting to new Communication: I listen well, make sure I understand others situations, finding out why problems happen, paying attention to correctly, and change how I talk depending on what's needed details, deciding what to do first, and asking smart questions
  • Self-Management-I am aware of my strengths and weaknesses, open to feedback, and always looking to improve based on what I learn

Timeline

Caregiver

Care Indeed
10.2022 - 08.2024

Cashier/Customer Service

Rite Aid
02.2022 - 10.2022

Cashier/Customer Service

Namaste Plaza
09.2021 - 01.2022

Cashier/Customer Service

Taco Bell
01.2019 - 06.2020

Server/Hostess

The Hangout Restaurant
09.2018 - 12.2018

Freshman - Junior year of High School - undefined

DAV Sushil Kedia Vishwa Bharati Higher Secondary School

College Degree - Public Health

De Anza College

Undergraduate Degree - Psychology

California State University of Sacramento

High School Diploma -

Homestead High School