Patrick Gross
San Pedro,CA
Summary
Dedicated detention officer with over seven years of experience in the Los Angeles County Probation Department and San Joaquin County Probation Department. Unique background working for two different agencies in two different regions providing a diverse skill set and approach to the profession. Possesses the ability to command respect and compliance from detained youth while maintaining a safe and peaceful environment. Undergone extensive training in crisis prevention and intervention, resulting in a proven track record of implementing effective safety procedures and preventing major disturbances within the units. Remains calm and confident in adverse and stressful working conditions. Experienced in caseload management of detained youth and passionate about contributing to the safety of all detainees and staff members, while also playing a role in their rehabilitation.
Overview
21
21
years of professional experience
Work History
Detention Services Officer
Los Angeles County Probation Department
02.2020 - Current
- Maintain order by upholding strict adherence to established guidelines.
- Managed and directed youth behavior.
- Utilized behavioral assessments to address program needs.
- Compile detailed documentation for Courts, Deputy Probation Officers, and staff review.
- Guided youth in understanding behavior and consequences to foster positive change.
- Fostered positive relationships with youth to promote social interaction.
- Formulated various interactive programs to keep youth engaged during dayroom periods.
- Implemented physical intervention when de-escalation efforts failed.
Facility Manager
Delilu Achievement Homes
10.2018 - 02.2020
- Ensured secure living standards for residents.
- Oversee daily administrative tasks of home.
- Ensure effective management of direct care workforce.
- Conduct client intake processes.
- Aligned behavioral guidelines with individualized treatment programs.
- Oversaw all aspects of residents' routines.
- Facilitated development of group interaction competencies among residents.
- Prepare detailed special incident reports.
- Consulted with school staff, local communities and law enforcement on resident care.
- Facilitated training programs for newly recruited employees.
- Oversee budget and control supply logistics for the facility.
Juvenile Detention Officer
San Joaquin County
10.2014 - 06.2018
- Maintained security while overseeing assigned unit.
- Counsel juveniles on appropriate conduct.
- Guided adolescents through behavior modification programs.
- Assessed group and individual behaviors to inform program requirements.
- Recorded and communicated critical information to team members.
- Managed behavioral modification modules, including anger management and victim awareness.
- Introduced and executed a physical fitness regimen.
- Implemented program fostering academic excellence, emotional resilience, and personal development.
- Maintained and prepared juvenile conduct records for court proceedings.
- Directed team members in various tasks.
- Perform room inspections and conduct juvenile searches for contraband.
- Physically intervened to ensure safety of youth during violent incidents.
- Manage detention through computer systems.
- Responsible for transporting juvenile offenders when required.
- Intake Staff; reviewing of police arrest record, DOJ paperwork, booking youth into system, fingerprint, and assessment of youth charges and history for unit classification; as well as releasing of youth from custody
- Control Staff; responsible for monitoring all radio transmissions; alerting staff of any incidents requiring staff assistance; controlled the entering and exiting of the facility, units, and court through control panel; monitored cameras for all units
- Operated within Secure Housing Unit, Direct File Unit, Commitment Unit and Camp.
- Conducted drug testing of returning camp residents.
Property Manager
Gross Property Management
12.2012 - 09.2014
- Executed administrative functions and business operations for five multi-unit properties.
- Executed comprehensive marketing strategies to secure new tenants via diverse channels.
- Managed rental agreements and collected payments.
- Quickly addressed and managed complaints.
- Compiled and maintained monthly financial reports successfully.
- Coordinate with vendors and contractors for all projects.
Resident Manager
Community Development Commission
01.2011 - 01.2012
- Managed tenant cases and maintained detailed documentation.
- Informed applicants about eligibility requirements.
- Provided information on assistance programs within the community.
- Administered yearly assessments to verify participant qualification for Public Housing.
- Calculated rent, documented adjustments and updated statements.
- Maintained full occupancy for over 500 units by contacting applicants and showing vacancies.
- Oversaw vendor activities ensuring adherence to contracts.
Assistant Property Manager
Gross Property Management
01.2007 - 01.2011
- Streamlined business operations across multiple property units.
- Implemented multi-channel strategies for tenant acquisition through extensive marketing efforts.
- Managed rent payments and oversaw eviction procedures.
- Quickly handled all customer grievances.
- Ensured accuracy and completeness of monthly financial documentation.
- Scheduled routine and emergency maintenance projects efficiently.
Human Resource Assistant
Sullivan International, Inc
01.2004 - 01.2007
- Coordinated training sessions and departmental discussions.
- Assisted in the hiring process through comprehensive interview arrangements.
- Conducted comprehensive research and obtained relevant data.
- Examined and sorted incoming applications.
- Coordinated implementation of onboarding programs.
Education
B.A. Degree - Sociology, Criminal Justice
California State University
Northridge, CA2007
Skills
- Ethical standards of conduct
- Crisis Restraint Techniques
- Application of Title 15 Rights
- First aid and CPR certified
- Skilled in Defensive Tactics
- Skilled in Problem Resolution
- Proficient in Multiple Aspects of Detention Services
Timeline
Detention Services Officer
Los Angeles County Probation Department
02.2020 - Current
Facility Manager
Delilu Achievement Homes
10.2018 - 02.2020
Juvenile Detention Officer
San Joaquin County
10.2014 - 06.2018
Property Manager
Gross Property Management
12.2012 - 09.2014
Resident Manager
Community Development Commission
01.2011 - 01.2012
Assistant Property Manager
Gross Property Management
01.2007 - 01.2011
Human Resource Assistant
Sullivan International, Inc
01.2004 - 01.2007
B.A. Degree - Sociology, Criminal Justice
California State University
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