Guadalupe Castro
Van Nuys,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
1
1
Certification
Work History
Receptionist
Cv Ent Surgical Group
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
Education
Dental Assistant - Da
The Valley School For Dental Assisting
Encino, CA09.2023
Skills
- Travel Coordination
- Data Entry
- Administrative Support
- File Management
- Clerical Support
- Office Management
- Technical Support
- Scheduling
- Strategic Planning
- Security Understanding
Certification
- First Aid/CPR Certified
- Sterilization Dental Assistant
- X Ray Certified
- Infection Control
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Cv Ent Surgical Group
08.2023 - Current
Dental Assistant - Da
The Valley School For Dental Assisting
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