Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guadalupe De Jesús

Kissimmee

Summary

Dynamic A/C Service Maintenance Technician with proven expertise in equipment upkeep and preventive maintenance at Highmark Residential. Skilled in vendor management and customer service, I effectively resolved tenant disputes and improved operations.

efficiency. Recognized for conducting thorough inspections and implementing safety standards, ensuring a secure living environment for all residents.

Overview

30
30
years of professional experience

Work History

AC Service Tech II

Highmark Residential
01.2017 - Current
  • Diagnosed and repaired residential HVAC systems (split systems and heat pumps), addressing issues like refrigerant leaks, electrical faults, and compressor failures.
  • Conducted preventive maintenance: filter changes, coil cleanings, drain clearing, and refrigerant charge verification (superheat/subcooling).
  • Replaced key components: capacitors, contactors, motors, and relays.
  • Investigated airflow and cooling complaints using HVAC tools and specifications.
  • Maintained detailed service records and ensured compliance with safety codes.
  • Responded to emergency maintenance calls and performed property inspections.
  • Managed unit turnover, including move-in/move-out walkthroughs, and vendor coordination for repairs.

Assistant Supervisor

Walgreen’s Pharmacy
01.1995 - 01.2017

Maintained records of all products sold, returns, and exchanges.

  • Coordinated daily activities and supervised staff to ensure efficiency.
  • Inspected premises regularly to identify potential hazards or maintenance needs.
  • Performed cashier duties such as processing payments, issuing receipts, and.
  • Balancing cash drawers at the end of shifts.
  • Conducted periodic inventory checks to ensure the accuracy of stock levels.
  • Resolved customer complaints promptly and effectively.

Education

High School Diploma - General Studies

Santiago I Pantin
Puerto Rico
05.1986

Skills

  • Operations Management
  • HVAC Expertise
  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service

Timeline

AC Service Tech II

Highmark Residential
01.2017 - Current

Assistant Supervisor

Walgreen’s Pharmacy
01.1995 - 01.2017

High School Diploma - General Studies

Santiago I Pantin