Guadalupe Hernandez
San Antonio,TX
Summary
Detail-oriented Front Office Specialist knowledgeable about medical office standards, procedures and terminology. Excellent team player and conflict manager skilled in solving routine and complex issues with minimal oversight. Offering 6 years of experience in medical field roles with proven success in health-care atmosphere.
Overview
8
8
years of professional experience
Work History
Bilingual Front Office Specialist
Family Clinics Of San Antonio
2014.09 - 2019.02
- Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
- Entered and/or updated demographics for new and/or established patients.
- Greeted, registered and checked in patients.
- Determined amounts due and accepted payments.
- Verified appropriate paperwork available for attorney clients
Bilingual Front Office Receptionist
Institute Of Women's Health
2013.03 - 2014.08
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention with friendly knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
Medical Assistant Extern
Santa Rosa Wound Care
2011.07 - 2011.08
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
Education
Associate Of Applied Science -
Career Point College
San Antonio, TX08.2011
General Studies -
Fox Technical High School
San Antonio, TX05.1999
Skills
- Medical Terminology
- Cash Handling
- Patient Relations
- Clinical Documentation
- Patient Data Management Systems
- Registration Procedures
- Administrative Duties
- Records Maintenance
- Data Entry
- Greeting Visitors
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Front Office Specialist
Family Clinics Of San Antonio
2014.09 - 2019.02
Bilingual Front Office Receptionist
Institute Of Women's Health
2013.03 - 2014.08
Medical Assistant Extern
Santa Rosa Wound Care
2011.07 - 2011.08
Associate Of Applied Science -
Career Point College
General Studies -
Fox Technical High School
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