Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guadalupe Pina-Zamora

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
08.2022 - Current
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Cashier

Foodmaxx
06.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Food Handler

Popeye's Chicken
11.2021 - 04.2022
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Received, unpackaged and stored incoming food deliveries.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Sales Advisor

Best Buy
05.2021 - 09.2021
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.

Education

Dental Assisting Certificate - Dental Assisting

Santa Cruz County Career Technical Education
Santa Cruz, CA
05.2023

High School Diploma -

Watsonville High School
Watsonville, CA
06.2022

Skills

  • Item Pickup and Delivery
  • Till Counting
  • Telephone Reception
  • POS Transactions

Certification

  • Dental Assisting Certificate
  • CPR Certification – American Heart Association
  • Dental Radiation Safety Certification
  • DPA – Dental Practice Act Certification
  • Infection Control Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Guest Advocate

Target
08.2022 - Current

Cashier

Foodmaxx
06.2022 - 08.2022

Food Handler

Popeye's Chicken
11.2021 - 04.2022

Sales Advisor

Best Buy
05.2021 - 09.2021

Dental Assisting Certificate - Dental Assisting

Santa Cruz County Career Technical Education

High School Diploma -

Watsonville High School

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Guadalupe Pina-Zamora