Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Asrais Crane

Pearl City,HI

Summary

Influential guest advocate in busy retail settings with strong desire to help guests create memorable experiences. Compassionate client services professional with experience defusing tense situations. Focused on surpassing team goals and delighting guests to encourage repeat business.

Overview

1
1
year of professional experience

Work History

Guest Advocate

Target
10.2021 - 02.2022
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Flexible with work station. Ex: working self checkout, service desk, drive up, and registers
  • Sanitized high touch areas
  • Managing and keeping track of multiple customer orders. Including insuring accuracy, bringing orders to customers within the allotted time, and resolving missing items.

Cashier

Zippy’s
05.2021 - 10.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisting in aspects of the restaurant that outside of my usual duties

Cashier

Burger King
12.2020 - 03.2021
  • Collected and authorized payments of guests.
  • Sanitizing and cleaning dining area
  • Clear communication through headset at drive thru
  • Friendly interaction with every customer
  • High energy and enthusiasm during shift

Education

High School Diploma -

Kalani High School
Honolulu, HI
05.2021

Skills

  • Item Pickup and Delivery
  • Creative Solutions
  • Verbal and Written Communication
  • Guest Satisfaction
  • Cash Register Operations
  • Customer Service
  • Inventory Reconciliation

Languages

American Sign Language
Limited Working

Timeline

Guest Advocate

Target
10.2021 - 02.2022

Cashier

Zippy’s
05.2021 - 10.2021

Cashier

Burger King
12.2020 - 03.2021

High School Diploma -

Kalani High School
Asrais Crane