Summary
Overview
Work History
Education
Skills
Music Production, Painting.
Languages
Timeline
Generic

Guardian Nshukwi

Houston,TX

Summary

Enthusiastic and results-oriented with passion for building relationships and cultivating partnerships. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Focused on quality, speed and process optimization. Authorized to work in the US for any employer

Overview

8
8
years of professional experience

Work History

Delivery Driver/Customer Service

DoorDash
04.2020 - Current
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
  • Contacted customers prior to delivery to coordinate delivery times
  • Notified customers of delays, decreasing calls to support.

Sales Associate

The Chill Brothers
04.2022 - 05.2023
  • Direct door to door sales for HVAC.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.

Recovery Specialist

IKEA
01.2021 - 05.2021
  • Performed skip tracing on all past due accounts to locate responsible individuals.
  • Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.

Loader/Unloader

Walmart
06.2020 - 12.2020
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
  • Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
  • Interacted professionally and regularly with operators, supervisors and other personnel and enhanced business success.

Dietary Aide

Windsong Care Center
06.2019 - 05.2020
  • Served specific meals to patients with special dietary needs
  • Assisted with daily meal prep, following strict sanitation and food handling guidelines
  • Worked with my supervisor to update cleaning protocols and increase aide efficiency.

Sales Representative Manager

HIT 54 Studios
01.2015 - 05.2018
  • Formalized sales process to enhance operations and promote acquisition of new customers
  • Dealing with customer complaints and finding solutions
  • Provided information on company promotions and special rates to customers
  • Ensuring proper documentation review and storage
  • Receive inbound and outbound calls
  • Resolve all customer’s inquiry
  • Research and multitasking.

Education

High School Diplomat - Economics

City College of Commerce
Bamenda-Cameroon, West Africa.
08.2009

Skills

  • Packaging
  • Microsoft Word, Microsoft Office
  • Problem solving
  • Communicative skill
  • Load & Unload
  • Warehouse Experience
  • Pallet Jack
  • Shipping & Receiving
  • Freight Experience
  • Delivery Driver Experience
  • Fast learner
  • Phone Etiquette
  • Sales management (1 year)
  • Door-to-Door Experience
  • Negotiation
  • Kitchen Experience
  • Dietary Aide Experience
  • Cold Calling
  • Intermediate
  • Certifications and Licenses
  • TWIC Card
  • Lead Generation
  • Grammar

Music Production, Painting.

I produce music and paint at my free time. Just to widen my horizon and understanding of day to day life. 

Languages

French
Native or Bilingual
Spanish

Timeline

Sales Associate

The Chill Brothers
04.2022 - 05.2023

Recovery Specialist

IKEA
01.2021 - 05.2021

Loader/Unloader

Walmart
06.2020 - 12.2020

Delivery Driver/Customer Service

DoorDash
04.2020 - Current

Dietary Aide

Windsong Care Center
06.2019 - 05.2020

Sales Representative Manager

HIT 54 Studios
01.2015 - 05.2018

High School Diplomat - Economics

City College of Commerce

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Guardian Nshukwi