Gueanin Enoch OULA

· Created and developed an international organization present in 13 countries.

· Developed growth and expansion strategies.

· Managed multicultural and international teams.

· Supervised large-scale operations and projects.

· Leaded organizational operations and strategic initiatives across multiple countries in Africa (Mali, Côte d’Ivoire, Senegal, Guinea, Senegal, Ghana, Niger, Congo Brazzaville, Burkina Faso, Tchad, Madagascar, Benin) and France.

· Managed program execution, fundraising, staff coordination, and financial oversight

· Provided support to families of sponsored children, monitored child development, and facilitated community health initiatives.

· Advised the families and children.

· Assisted the children psychologically.

• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
• Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
• Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
• Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
• Oversaw daily performance of computer systems and immediately responded to hardware and software issues to keep network up and running.