Guemson Azard
Key West,FL
Summary
Customer-focused assistant store manager with strong interpersonal skills and a track record of resolving customer issues. Skilled in adapting to new responsibilities while maintaining high service standards. Committed to workflow improvement, operational efficiency, and measurable satisfaction gains.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Kent Kwik Convenience Stores
Key West, Florida
08.2014 - Current
- Managed daily store operations and staff scheduling to enhance overall efficiency.
- Trained new employees in customer service and sales techniques for improved performance.
- Supervised team members, providing ongoing training that increased customer satisfaction.
- Provided leadership support during peak hours, motivating staff to achieve targets.
- Implemented promotional displays to enhance product visibility and increase customer engagement.
- Monitored cash handling procedures ensuring adherence to accuracy and security standards.
- Created staff schedules and assigned specific duties to streamline workflow.
Education
Some College (No Degree) - Business Management
College of The Florida Keys
Key WestSkills
- Operations oversight
- Customer relationship management
- Inventory management
- Cash handling
- Loss prevention
- Staff training
- Team leadership
- Time management
- Decision making
- FLUENT IN Haitian Creole, Spanish and English
- Friendly, positive attitude
Timeline
Assistant Store Manager
Kent Kwik Convenience Stores
08.2014 - Current
Some College (No Degree) - Business Management
College of The Florida Keys