Guendy Gutierrez
Rio Rancho,NM
Summary
Detail-oriented clerk with strong cash handling and customer service skills. Committed to enhancing customer satisfaction and improving operational efficiency through effective document management and data entry.
Overview
5
5
years of professional experience
Work History
Clerk
Mvd Pros
Santa Fe, NM
03.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels and ensured stock availability through regular audits and replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new team members on operational procedures and best practices for customer interactions.
- Maintained organized records and documentation to ensure compliance with company policies.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
Education
High School Diploma -
Capital High School
Santa Fe, NM05-2019
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Database entry
- File maintenance
- Document management
- Typing speed
- Peer relationships
- Scanning and copying
- Customer communication
- Customer service
- Data entry
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Clerk
Mvd Pros
03.2021 - Current
High School Diploma -
Capital High School