Guillermo Avila
Retail Associate Manager
Chickasha,Oklahoma
Summary
Personable and dedicated with passion for delivering exceptional customer service and fostering positive team environments. Possesses strong communication and organizational skills, with solid understanding of inventory management and sales strategies. Focused on driving sales growth and enhancing customer satisfaction through effective team leadership and operational efficiency.
Overview
1
1
Year of Professional Experience
2
2
Languages
1
1
year of professional experience
Work History
Retail Associate Manager
KCI Wireless
12.2024 - Current
- Utilized POS system for tracking inventory effectively.
- Maintained cleanliness and organization of the store.
- Attended weekly team meetings to discuss sales goals and strategies.
- Facilitated interdepartmental collaboration for operational efficiency.
- Guided new hires in understanding essential retail workflows.
- Delivered assistance to Metro by T-Mobile stores statewide in Oklahoma through responsive phone communication.
Retail Sales Representative
KCI Wireless
Chickasha, Oklahoma
08.2024 - 12.2024
- Guided customers in selecting merchandise tailored to their needs.
- Displayed proficiency with various promotional strategies, discount offers, and customer loyalty initiatives.
- Achieved a milestone of 30 activations, leading to recognition and promotion due to exceptional performance.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
Seasonal Fulfillment Associate
Amazon
06.2024 - 08.2024
- Keyed package details into systems using handheld scanners.
- Worked seamlessly with team members to maintain an effective workflow throughout each day.
- Contributed additional work hours to ensure adherence to strict deadlines in high-demand periods.
Education
Vocational Degree - Computer Information Systems
05.2024
- Student Ambassador: Developed strong communication skills by representing the school at various events, effectively engaging with prospective students and their families.
- Awarded "Student of the Year" for outstanding leadership, academic excellence, and dedication to personal and professional growth.
- Developed technical knowledge in telecommunications through coursework and projects.
- National Technical Honor Society Member.
- Awarded 2nd Place at SkillUSA State Competition in Cisco Networking.
High School Diploma -
05.2024
- 4.0 GPA
- National Honor Society Member
- Valedictorian
Skills
Sales
Timeline
Retail Associate Manager - KCI Wireless
12.2024 - Current
Retail Sales Representative - KCI Wireless
08.2024 - 12.2024
Seasonal Fulfillment Associate - Amazon
06.2024 - 08.2024
Canadian Valley Technology Center - Vocational Degree, Computer Information Systems
Chickasha High School - High School Diploma,
Languages
English
Native or Bilingual
Spanish
Professional Working
References
Brent Reed
CIS Instructor
Canadian Valley Technology Center
1401 W Michigan Ave Chickasha, OK 73018
Breed@cvtech.edu
James Byrd
Math Instructor
Canadian Valley Technology Center
1401 W Michigan Ave Chickasha, OK 73018
Byrdj@cvtech.edu
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