Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Montaque

Plantation,FL

Summary

Strategic and results-driven Sales Leader with over 13 years of experience in consultative B2B and retail environments. Top 5% national performer and manager at T-Mobile, with proven expertise in CRM optimization (Salesforce, HubSpot) and AI-enabled sales strategy. Skilled in delivering enterprise presentations, managing thousands of business accounts over a 13 year career, and leading high-impact training programs in leadership, sales commission structure, and productivity frameworks. AI-certified by Microsoft and Vanderbilt University.

Experienced Retail Associate Manager with relevant background in managing store operations, delegating tasks and ensuring excellent customer service. Strengths include inventory management, team leadership, and sales strategy implementation. Previous roles have resulted in improved store efficiency and increased customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Retail Associate Manager

T-Mobile USA
01.2022 - Current
  • Ranked Top 5% Sales Manager nationwide, surpassing KPIs for revenue, churn reduction, and NPS.
  • Coached and managed over 10 reps, boosting quota attainment by 25% year-over-year.
  • Delivered B2B mobility presentations to enterprise-level clients, focusing on ROI, time efficiency, and productivity.
  • Spearheaded workshops on sales commission structure, time-management techniques, and incentive-based sales.
  • Implemented AI-powered CRM dashboards (Salesforce) to enhance pipeline visibility and conversion forecasting.

Retail Integration Specialist

T-Mobile USA
08.2020 - 01.2022
  • Led integration of two legacy Sprint stores into T-Mobile within six months.
  • Oversaw training of 20+ staff on new national retail frameworks and operational standards.
  • Achieved Top 2 activation conversion ranking for four consecutive months.

Lead Mobile Expert (Store Account Executive)

T-Mobile USA
Fort Lauderdale, Florida
06.2012 - 08.2020
  • Consistently in the Top 5% of national sales reps for six years; received 6 Winner's Circle Awards.
  • Managed thousands of B2B and consumer accounts, tailoring solutions based on productivity and scalability.
  • Served as District Ambassador for T-Mobile for Business, leading local business outreach.
  • Trained and mentored colleagues in sales objections, commission clarity, accessory bundling, and customer journey optimization.
  • Collaborated with marketing teams on promotional activities for specific models or brands of mobile phones.

Education

High School Diploma -

Northeast Highschool
Oakland Park
06-2012

Skills

  • Strategic Sales Leadership
  • B2B Client Acquisition
  • Salesforce
  • HubSpot
  • AI Sales Tools
  • Sales Enablement
  • Pipeline Optimization
  • ROI-Based Selling
  • Team Coaching & Mentorship
  • Commission Modeling & Training
  • Presentation Delivery
  • Time-to-Value (TTV) Sales Strategy
  • Business Account Management
  • Lead Generation Automation

Certification

  • AI for Sales Professionals, Microsoft
  • AI Prompt Engineering, Vanderbilt University

Timeline

Retail Associate Manager

T-Mobile USA
01.2022 - Current

Retail Integration Specialist

T-Mobile USA
08.2020 - 01.2022

Lead Mobile Expert (Store Account Executive)

T-Mobile USA
06.2012 - 08.2020

High School Diploma -

Northeast Highschool

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