Guillermo Cuellar
Hockley,TX
Summary
Results-driven sales associate with expertise in relationship building and sales strategies. Skilled in training new team members and collaborating to achieve sales goals, ensuring a positive customer experience and store performance.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Sales Associate
Now Auto Care
02.2024 - 07.2026
- Assisted customers in selecting automotive products and services based on individual needs.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Educated customers about automotive care techniques to foster loyalty and repeat business.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
- Trained new associates on product knowledge and sales techniques for improved team effectiveness.
- Monitored inventory levels, coordinating restocking efforts to ensure product availability for customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
National Tire and Battery
10.2015 - 01.2024
- Educated customers about automotive care techniques to foster loyalty and repeat business.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and retention rates.
- Trained new associates on product knowledge and sales techniques for improved team effectiveness.
- Monitored inventory levels, coordinating restocking efforts to ensure product availability for customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Business Administration And Management
Lone Star College
Houston, TX05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Reliable and punctual
- Relationship building
- Sales expertise
- Sales strategies
- Sales training
- Multi-tasking strength
- Lead database management
- Exceeds sales goals
Accomplishments
Throughout my career, I have consistently been one of the top-performing service advisors in sales and customer service satisfaction. I take pride in building trust with customers by clearly explaining their vehicle's needs and providing honest recommendations, My ability to develop long-term relationships has resulted in strong sales performance, repeat business, and customer loyalty.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Now Auto Care
02.2024 - 07.2026
Sales Associate
National Tire and Battery
10.2015 - 01.2024
Associate of Arts - Business Administration And Management
Lone Star College