Guillermo Lopez

• Collaborated with management to develop marketing strategies that increased overall business revenue from new clients seeking body shop services.
• Reduced average turnaround times for repairs, effectively managing scheduling and prioritizing urgent jobs.
• Streamlined the estimation process by implementing efficient software tools and technology.
• Coordinated with other departments to provide a seamless customer experience from initial estimate through repair completion and vehicle pickup.
• Implemented innovative techniques to improve repair efficiency while maintaining a high level of workmanship quality.
• Enhanced communication with insurance companies by maintaining clear and consistent documentation of repair processes.

• Improved overall department performance by setting clear goals and monitoring progress regularly.
• Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
• Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Implemented new software tools that improved accuracy and efficiency within the detailing department.
• Enhanced detailing efficiency by implementing streamlined processes and organizational systems.
• Achieved high levels of customer satisfaction with attention to detail and excellent communication skills.
• Reduced resource waste by optimizing material usage during the detailing process.

Sanded and buffed complete custom paint jobs

Detailed cars ready for delivery

• Streamlined operations by creating systems for tracking inventory and ordering supplies as needed.