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Associate Principal Engineer

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Applied extensive experience in acute hospital settings and utilization management to advance nursing practice and patient care outcomes.

Grievance Coordinator with over 4 years of experience in resolving complex member complaints and enhancing satisfaction through innovative strategies. Demonstrates strong skills in team building, mentoring, and performance management, effectively leading teams to deliver exceptional service. Passionate about utilizing critical thinking and communication skills to drive continuous improvement and achieve organizational goals.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Effective Scheduling Coordinator promoting more than 6 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Experienced in using Kinnser / Camtime / HomeCare Homebase. to manage the daily schedules for over 300+ Patients. Exceptional team leader and analytical problem solver with solid skills in organizing work, coordinating supplies and managing records.
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Astute Scheduling Coordinator recognized for quickly analyzing and recognizing problems and finding efficient and cost-effective solutions. Expertise in warehouse management, distribution and inventory control.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Talented Intake Specialist offering 3 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Dynamic Shift Manager with over 8 years of experience in supervising operations and training staff. Proven ability to build strong relationships and manage schedules effectively, leading to improved efficiency and high customer loyalty. Diligent background in managing team schedules and resolving conflicts. Experienced professional known for strong decision-making and employee training skills. Successfully managed daily operations and fostered staff development, ensuring adherence to quality standards and exceptional customer service.

Highly motivated F&I/Sales management professional ready to drive results in dynamic environment. Proven ability to enhance customer satisfaction and optimize financial processes for maximum profitability.
Strong leader and problem-solver who uses independent decision-making skills and sound judgment to positively impact company success.

Compassionate Patient Care Associate with extensive experience at Woodhull Hospital, specializing in crisis intervention and behavioral health support. Demonstrated proficiency in EHR documentation and vital signs monitoring, ensuring patient safety and dignity. Collaborates effectively with interdisciplinary teams to improve care outcomes. Certified in CPR and BLS.

Motivated and resilient Bachelor of Social Work (BSW) candidate with extensive experience in community health, behavioral health, prevention, peer support, and trauma informed practice. Demonstrated leadership in outreach coordination, group facilitation, nonprofit governance, and clinical observation. Skilled in client engagement, crisis support, resource navigation, and organizational leadership. Seeking admission to the University of Michigan-Flint MSW Advanced Standing Program.

Seasoned risk management professional with 14 years of experience in banking, financial services, and consulting. Expertise in operational risk, supplier risk, compliance, and control assurance. Adept at implementing risk frameworks, conducting risk assessments, and ensuring regulatory compliance. Strong background in the First and Second Lines of Defense, with a proven ability to enhance risk culture and governance frameworks.

Guillermo Richard

Summary

Overview

Work History

Behavioral Health Care Associate

Care Associate

Research Specialist

Education

Associate of Applied Science - Health Care Management & Administration

High School Diploma -

Skills

Timeline

Behavioral Health Care Associate

Care Associate

Research Specialist

Associate of Applied Science - Health Care Management & Administration

High School Diploma -

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