Guillermo Rodriguez

Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains.

• Maintained clean and organized front desk areas to uphold polished company image.
• Resolved guest issues promptly, resulting in positive feedback and return visits.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Increased customer loyalty with exceptional communication skills and personalized service.

• Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
• Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
• Worked well with teammates and accepted coaching from management team.
• Accurately operated cash register to process customer payments.