Gurshaan Singh
San Jose,USA
Summary
Aspiring content marketing strategist currently pursuing a Bachelor of Business Administration in Marketing at San Jose State University. Demonstrates strong communication and collaboration skills, honed through diverse roles in customer service and operations. Eager to leverage a solid foundation in marketing principles and a creative approach to contribute to impactful content strategies. Committed to delivering innovative solutions and enhancing brand engagement in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Gill Ventures Inc.
01.2025 - 08.2025
- Greet and assist clients in person and over the phone, providing excellent customer service.
- Schedule and manage appointments for notary services and document signings.
- Verify client identification and prepare documents for notarization.
- Handle payments, maintain transaction records, and organize office files.
- Respond to client inquiries via email and phone in a professional manner.
- Support daily office operations and ensure a clean, organized work environment.
Ride Operator (Seasonal)
California's Great America
05.2024 - 08.2024
- Operated and monitored children's rides in Planet Snoopy safely, ensuring a secure and enjoyable experience for guests
- Followed all safety protocols and operational procedures, contributing to a safe environment for all guests
- Greeted and assisted guests, including children and families, in a friendly and professional manner, enhancing their overall park experience
- Provided clear instructions to guests about ride safety and operation, ensuring their understanding and compliance
- Conducted pre- and post-ride safety inspections to ensure ride equipment was in proper working condition, maintaining high safety standards
- Verified that all safety restraints and equipment were correctly secured, ensuring guest safety before rides began
- Managed and controlled ride queues to ensure orderly and efficient loading and unloading of guests, enhancing overall guest satisfaction
- Address any guest concerns or issues related to ride wait times and experience.
- Performed routine cleaning and maintenance tasks around the ride area, ensuring a clean and welcoming environment for guests
- Reported mechanical issues or safety hazards to maintenance personnel promptly, contributing to the safe operation of rides
- Responded to and managed emergency situations calmly and effectively, following established procedures to ensure guest safety
- Assisted in the evacuation of rides during emergencies, ensuring guest safety and adherence to protocols
- Worked closely with other ride operators and park staff to ensure smooth operation and enhance guest satisfaction
Sales Associate
Sanjha Punjab Indian Grocery Store
05.2023 - 08.2023
- Handled cash transactions efficiently, ensuring accurate cash handling and providing excellent customer service at the checkout counter
- Assisted customers in locating products, enhancing their shopping experience and ensuring customer satisfaction
- Delivered food as part of the Indian tiffin service, ensuring timely and accurate deliveries to enhance customer satisfaction
- Restocked items efficiently, maintaining organized shelves and ensuring product availability for customers
- Marked item prices based on competitor analysis, ensuring competitive pricing and attracting more customers
- Assisted customers in selecting ingredients for dishes, enhancing their shopping experience and increasing sales through personalized recommendations
Assistant Dispatcher
G&G Express
06.2022 - 05.2023
- Relayed messages from drivers to dispatchers, translating from English to Punjabi, ensuring clear communication and efficient operations
- Communicated driver issues to dispatchers, facilitating timely resolutions and maintaining smooth workflow
- Processed payments from drivers via cash, credit cards, and checks, ensuring accurate and efficient transaction handling
- Managing transactions using a cash register
- Monitored driver logs and maintained records, ensuring compliance with regulations and supporting operational efficiency
- Greeted customers and provided assistance, enhancing customer satisfaction and fostering a welcoming environment
Line Cook
Wingstop
03.2022 - 04.2022
- Cooked and sauced chicken wings to order, ensuring consistency and quality of flavor, which enhanced customer satisfaction
- Cooked and seasoned fries to meet Wingstop's standards of taste and presentation, contributing to a positive dining experience
- Accurately bagged and prepared orders for delivery or pickup, ensuring all items were included and properly packaged, which minimized customer complaints
- Performed routine cleaning and sanitation of kitchen equipment, including washing dishes and utensils, to maintain operational efficiency
- Clean and sanitize countertops, food preparation areas, and kitchen surfaces to maintain a hygienic environment.
- Managed waste disposal by taking out the trash and ensuring proper recycling practices, contributing to a cleaner and more organized kitchen environment
- Collaborated with team members to ensure efficient kitchen operations and timely order fulfillment, enhancing customer satisfaction
- Assisted in training new kitchen staff, improving their skills and ensuring they quickly adapted to the fast-paced kitchen environment
Education
Bachelor of Business Administration - Marketing
San Jose State University
San Jose, CA05-2027
High School Diploma -
Merrill F. West High School
Tracy, CA05.2023
Skills
- Cash management
- Sales
- Time management
- Graphic design
- Adaptability
- Computer skills
- Customer service
- Leadership
- Digital marketing
- Data analysis skills
- Retail sales
- Creativity
- Communication skills
- Collaboration
Certification
- Food Handler Certification
- Driver's License, 2021-10-01, 2025-10-31
Languages
English
Native or Bilingual
Punjabi
Limited Working
Timeline
Front Desk Receptionist
Gill Ventures Inc.
01.2025 - 08.2025
Ride Operator (Seasonal)
California's Great America
05.2024 - 08.2024
Sales Associate
Sanjha Punjab Indian Grocery Store
05.2023 - 08.2023
Assistant Dispatcher
G&G Express
06.2022 - 05.2023
Line Cook
Wingstop
03.2022 - 04.2022
Bachelor of Business Administration - Marketing
San Jose State University
High School Diploma -
Merrill F. West High School
Personal Information
Driving License: October 2021 to October 2025