Gursimran
Universal City,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager
Seven Eleven
San Antonio, TX
05.2020 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Sales Representative Team Leader
Telus
Burnaby, BC, Canada
06.2018 - 01.2020
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Health Care Receptionist
Family Practice Medical Clinic
Surrey, BC, Canada
01.2016 - 01.2018
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
- Obtained revenue by recording and updating financial information and recording and collecting patient charges.
- Managed waiting room activities, ensuring a comfortable experience for all visitors while maintaining privacy standards.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by filing, copying and faxing documents.
Cashier
Superstore
Surrey, BC, Canada
11.2015 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Health Care Helper
Community Hospital In Village
Punjab, India
09.2013 - 08.2015
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Demonstrated commitment to quality improvement initiatives within the facility, contributing ideas for process enhancements that benefited both staff and patients alike.
Education
Medical Science
KC Public School
Nawanshahr, Punjab, India03.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Microsoft Excel
- MS PowerPoint
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Manager
Seven Eleven
05.2020 - 02.2024
Sales Representative Team Leader
Telus
06.2018 - 01.2020
Health Care Receptionist
Family Practice Medical Clinic
01.2016 - 01.2018
Cashier
Superstore
11.2015 - 05.2016
Health Care Helper
Community Hospital In Village
09.2013 - 08.2015
Medical Science
KC Public School