Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gustavo Acosta

Rio Rico,AZ

Summary

Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills. Being a boy scout I have been an energetic Troop Leader offering guidance and support to encourage members to follow individual interests. Successful at recruitment efforts generating interest in council's mission. Dependable with superior work ethic and dedication. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accomplished candidate experienced in contract negotiation and delivering excellent customer solutions. Knowledgeable in latest regulations and standards to support operations. Experienced in developing strategies to help clients reach goals and provide cost savings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food Server

Havoc House
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Streamlined order-taking process for faster service and increased table turnover rate.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Door to Door Representative

Genesis Power Solutions
05.2023 - 07.2023
  • Increased customer satisfaction by providing friendly and informative door-to-door presentations.
  • Enhanced product knowledge for customers by conducting thorough research and staying up-to-date on industry trends.
  • Boosted sales with persuasive communication skills and tailored pitches to individual customer needs.
  • Improved territory coverage through efficient route planning and time management techniques.

SUPER BOWL TEAMMATE

Select International
02.2023 - 02.2023
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
  • Listened to customer needs to identify and recommend best products and services
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Inspected sporting equipment or examined participants to verify compliance with event and safety regulations
  • Shagged footballs for fans
  • Used proven techniques to de-escalate angry customers during interactions.

VOLUNTEER

Fiesta Bowl
12.2022 - 12.2022
  • Assisted with and organized programs, events and activities to drive outreach initiatives
  • Developed appropriate treatment plans focusing on each individual's needs
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.

VOLUNTARY WORKER

Rotary Club International
11.2020 - 12.2022

CASHIER

Gariola Coffee and Deli
06.2010 - 10.2019
  • Worked closely with front-end staff to assist customers
  • Used suggestive selling techniques to promote add-on sales
  • Accepted cash and credit card payments, issued receipts and provided change
  • Made drinks such as coffee, mochas, smoothies, and lattes
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Answered customer questions and provided store information.

Education

Bachelor of Science - Sports Psychology

Grand Canyon University
Phoenix, AZ

Skills

  • Relationship Selling
  • Problem Solving
  • Price Identification
  • Reliable and Responsible
  • Relationship Building
  • Verbal and Written Communication
  • Flexible Schedule
  • Friendly and Outgoing
  • Sales Strategies
  • Safe Food Handling
  • Persuasion Techniques

Accomplishments

  • Eagle Scout
  • First aid Certified
  • OSHA Certified

Certification

  • Eagle Scout
  • CPR Certified
  • OSHA Certified

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Food Server

Havoc House
09.2023 - Current

Door to Door Representative

Genesis Power Solutions
05.2023 - 07.2023

SUPER BOWL TEAMMATE

Select International
02.2023 - 02.2023

VOLUNTEER

Fiesta Bowl
12.2022 - 12.2022

VOLUNTARY WORKER

Rotary Club International
11.2020 - 12.2022

CASHIER

Gariola Coffee and Deli
06.2010 - 10.2019

Bachelor of Science - Sports Psychology

Grand Canyon University

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Gustavo Acosta