Gustavo Alcudia Cartagena
Bartow Senior High School
HIGHLANDCITY,FL
1
year of professional experience
Work History
Front Desk Receptionist
1 Year 4 Months- Greeted and assisted students, parents, and visitors, ensuring a welcoming environment.
- Provided information regarding school policies and procedures to enhance communication.
- Assisted in managing front desk operations during peak times, improving overall workflow.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Provided bilingual translation and communication support for Spanish-speaking parents and students, ensuring accurate exchange of information.
Education
Associate of Science - Engineering
Skills
Customer service
Attention to detail
Time management
Listening skills
Telephone etiquette
Problem-solving skills
Team collaboration
Verbal and written communication
Office organization
Front office management
Timeline
Front Desk Receptionist
Bartow Senior High School
01.2023 - 05.2024Read More
Polk State College
Associate of Science from Engineering
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