Summary
Overview
Work History
Education
Skills
Timeline
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Guy Eltzroth

South Haven

Summary

Dynamic Frozen Food Manager with a proven track record at Village Market, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through efficient product restocking and maintaining organized displays. A reliable team player, adept at training new employees and solving problems swiftly to ensure a seamless shopping experience.

Overview

31
31
years of professional experience

Work History

Frozen Food Manager/Senior Store Clerk

Village Market
05.1994 - Current
  • Enhanced customer satisfaction with timely product restocking and maintaining organized freezer displays.
  • Maintained cleanliness standards throughout the department, ensuring compliance with health regulations.
  • Addressed any maintenance issues within the department promptly, ensuring proper functioning of equipment.
  • Provided exceptional customer service through prompt assistance, addressing concerns, and offering recommendations on frozen food selections.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customer by locating items and carrying out heavy purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted in the training and of new team members, sharing valuable insights regarding store policies and procedures.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma -

South Haven High School
South Haven, MI

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Adaptability and flexibility
  • Employee training
  • Inventory management
  • Professional and courteous

Timeline

Frozen Food Manager/Senior Store Clerk

Village Market
05.1994 - Current

High School Diploma -

South Haven High School
Guy Eltzroth