Gwendalyn Hayes
Scotts Valley,CA
Summary
Currently studying Music Technology to explore a career for a passion of music as a guitarist! Important background work experience includes Guest Service Advocate at Target, using problem solving skills to make sure customers leave feeling confident about their purchase. Above all I appreciate a supportive team at work.
Overview
1
1
year of professional experience
Work History
Guest Service Advocate
Target Logistics
Scotts Valley, CA
12.2025 - Current
- Assisted customers in resolving inquiries and issues, ensuring satisfaction with services provided.
- Supported team members in daily operations
- Creating a collaborative and productive work environment.
- Greeted each customer and solved all issues and complaints via face-to-face
Team Member
Club Demonstration Services at Costco
Santa Cruz, CA
11.2025 - 02.2026
- Assisted in product demonstrations to enhance customer engagement and sales.
- Operated cooking equipment to prepare food samples for customers.
- Maintained cleanliness and organization of demonstration areas for optimal customer experience.
- Engaged with customers, addressing inquiries and providing informative product knowledge.
Education
GED -
Cabrillo College
Aptos, CA07.2026
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Problem-solving
Timeline
Guest Service Advocate
Target Logistics
12.2025 - Current
Team Member
Club Demonstration Services at Costco
11.2025 - 02.2026
GED -
Cabrillo College