Gwendolyn De Lesline
Raleigh,NC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
25
25
years of professional experience
Work History
Sales Associate
Belk
Raleigh, NC
04.2025 - 04.2026
- Assisted customers with product selection and inquiries.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained store presentation by organizing merchandise displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Customer Service Representative
New York Presbyterian
New York, New York
10.2001 - 12.2021
- Resolved customer issues through effective communication and problem-solving.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Handled incoming calls promptly and directed them to appropriate departments.
- Assisted patients with inquiries and appointment scheduling.
- Collaborated with healthcare teams to ensure excellent patient care.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
General Equivalency Diploma
New York, New YorkSkills
- Cash handling
- Merchandise presentation
- Inventory management
- Customer relationship management
Timeline
Sales Associate
Belk
04.2025 - 04.2026
Customer Service Representative
New York Presbyterian
10.2001 - 12.2021
General Equivalency Diploma