Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Gwendolyn Spann

321 Chavis Lane,SC

Overview

29
29
years of professional experience

Work History

Front Desk

DoubleTree by Hilton
North Chs, SC
08.2021 - Current
  • Secured guest valuables in main safe or individual boxes.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Educated guests regarding important property information and directions to all areas of the hotel, including monumental areas, gift shop and restaurants.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handle group events

Assembler

Volvo Cars USA
Ridgeville, SC
08.2021 - 11.2022

An Assembler job description involves reading technical instructions, blueprints, or schematics to physically connect and put together parts and components into a complete product, using hand tools, machinery, and other equipment

Cashier

Polo Ralph Lauren
North Chs, SC
07.2020 - 08.2021
  • Stock
  • Sanitized stations
  • Operated POS system
  • Returns/Exchange
  • Managed Shifts (i.e breaks)

Quality Technician

IFA Rotorion
Ladson, SC
06.2020 - 01.2021

Analyze both internal and external quality issues ranging from prototype builds to warranty analysis. Assists in the identification of root causes related to assembly methods and participates in cross-functional team efforts to solve these problems. Works under the direction from supervision and the quality engineering staff.

Deceased Account Advisor/Bank Clerk

Bank of America
Charlotte, NC
12.1996 - 06.2020
  • Managed Accounts/deceased accounts.
  • Was a liaison between the surviving family.
  • Organized accounts after it has been completely settled.
  • Obtained the proper disposition of the remaining funds in the account.
  • Ensures payment was made to the duly appointed legal representative of the deceased customer.
  • Deposited/withdrew cash for customers.
  • Set up bank accounts.

Education

High School Diploma - undefined

Berkeley High School
Moncks Corner, SC
06.1987

Skills

  • Microsoft Office
  • Hospitality services
  • Cash transactions
  • Phone Etiquette
  • Administrative skills
  • Effective planning
  • Relationship development
  • Organization/Maintain Records
  • Team management
  • Team building

LANGUAGES

English

Timeline

Assembler

Volvo Cars USA
08.2021 - 11.2022

Front Desk

DoubleTree by Hilton
08.2021 - Current

Cashier

Polo Ralph Lauren
07.2020 - 08.2021

Quality Technician

IFA Rotorion
06.2020 - 01.2021

Deceased Account Advisor/Bank Clerk

Bank of America
12.1996 - 06.2020

High School Diploma - undefined

Berkeley High School
Gwendolyn Spann